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Showing 41 - 50 of 136 results for "Service Co"

Westpac names customer relations executive

ALEX BURKE  |  FRIDAY, 18 MAY 2018
Westpac appointed a new group executive, customer and corporate relations and admitted it has been too slow to resolve customer issues. Carolyn McCann was previously Westpac's general manager, corporate affairs and sustainability. Prior to that ...

Fees for no service compensation unfinished business: ASIC

DARREN SNYDER  |  THURSDAY, 17 MAY 2018
Newly-minted ASIC chair James Shipton said there will be more consumer compensation to come over fees for no service financial advice. Three months into his role, Shipton addressed the annual Australian Council of Superannuation Investors (ACSI) conference ...

ANZ blames systems for inadequate controls: RC

KARREN VERGARA  |  MONDAY, 23 APR 2018
ANZ has blamed its systems and processes for failing to adequately monitor in-house financial advisers as well as its authorised representatives within three of its aligned dealer groups. Week two of the Royal Commission tasked with scrutinising advice ...

Industry welcomes final Better Banking report

HARRISON WORLEY  |  WEDNESDAY, 18 APR 2018
The final report of a two year reform program has outlined the progress made by Australia's banks in implementing the Better Banking Reforms Program. Handing down the report, independent governance expert Ian McPhee said commitment to the package of ...

CBA advice failures unacceptable: Comyn

DARREN SNYDER  |  FRIDAY, 13 APR 2018
Commonwealth Bank chief executive Matt Comyn apologised for the group's financial advice failures as two CBA planning subsidiaries entered an enforceable undertaking with ASIC - all before the financial services Royal Commission tackles advice on Monday. ...

Advice firm enters insurance market

JAMIE WILLIAMSON  |  WEDNESDAY, 31 JAN 2018
A Melbourne financial advice firm launched its own personal risk insurance offering. New and existing clients of Hewison Private Wealth can now obtain life, TPD, income protection and trauma insurance, free from commissions. Clients that take out policies ...

FSC finalises life insurance APL guidelines

ALEX BURKE  |  FRIDAY, 22 DEC 2017
The Financial Services Council finalised the standard for life insurance approved product lists. From 1 July 2018, Australian financial service licencees who are members of the FSC will be required to include three or more life insurers on their APL. ...

Big 4, AMP fork out massive compensation bill

KARREN VERGARA  |  MONDAY, 18 DEC 2017
AMP and the big four banks refunded customers $215.9 million for charging ongoing advice fees that failed to provide actual general or personal advice. ASIC said this was in addition to the fees-for-no-service compensation figures identified in Report ...

Media Super appoints investments GM

ALEX BURKE  |  WEDNESDAY, 15 NOV 2017
Media Super has appointed a general manager, investments. Norman Zhang joins the super fund from Frontier Advisors, where he was lead consultant. Prior to that, he was a consultant at Ernst & Young and a commercial credit cards service consultant at ...

Aussie super maintains good grades

DARREN SNYDER  |  MONDAY, 23 OCT 2017
Australia's $2.3 trillion retirement income system remains world-class but maintaining its global top-three status is proving ever more difficult. The 2017 Melbourne Mercer Global Pension Index, released today, shows that for the second consecutive ...