Insurance
KARREN VERGARA  |  FRIDAY, 17 MAY 2019   12:21PM
A major tobacco company is eyeing the life insurance industry by launching products that offer discounts for customers that quit smoking or switch to alternatives.
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Insurtechs improve life insurance inefficiencies: Report
KARREN VERGARA  |  THURSDAY, 9 MAY 2019
Life insurers are ramping up efforts to improve pricing and underwriting efficiencies with the help of startups to make it possible, a new insurtech study shows.
TAL restructures retail arm, announces job cuts
KARREN VERGARA  |  TUESDAY, 7 MAY 2019
TAL is making major changes to its retail business that will make some jobs redundant after reviewing its recent acquisition of Asteron, Suncorp's Australian life insurance business.
Life insurers prioritise customer service over tech
KARREN VERGARA  |  TUESDAY, 7 MAY 2019
Life insurers are playing down the need for investing in technology and innovation, and instead will focus on improving customers' experience in 2019, a new report finds.
Swiss Re to manage Freedom remediation
KANIKA SOOD  |  TUESDAY, 30 APR 2019
Swiss Re has agreed to take on the responsibility of designing and managing Freedom Insurance Group's customer remediation program.
MLC Life Insurance reviews terms and definitions
KARREN VERGARA  |  FRIDAY, 26 APR 2019
MLC Life Insurance has introduced a number of updates to its definitions and terms across three brands.
Group risk inflows slow at CommInsure, AMP
KANIKA SOOD  |  MONDAY, 15 APR 2019
CommInsure and AMP recorded significant declines in group risk premium inflows for the year ending December 2018, latest Strategic Insight data shows.
Freedom to divest all operations
KARREN VERGARA  |  MONDAY, 15 APR 2019
Freedom Insurance Group will offload its administration and financial advice businesses, and eventually cease operations.
New wellbeing venture for BT
ELIZABETH MCARTHUR  |  WEDNESDAY, 3 APR 2019
BT has launched My Wellbeing Rewards and Portal for life insurance clients, giving them access to discounts and an online hub focussed on health and wellbeing.
Regulators name laggard life insurance providers
KARREN VERGARA  |  MONDAY, 1 APR 2019
While the majority of life insurance claims are paid in the first instance (92%), the wait and resolution times vary significantly across providers, a joint study by the regulators found.
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