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Insurance

Insurers design framework for dealing with mental health claims

MATTHEW WAI  |  MONDAY, 13 OCT 2025
The Council of Australian Life Insurers (CALI) is developing an industry action plan for mental health claims over the next 12 months, working with an expert panel from related fields to ensure claimants are assessed appropriately.

Annual ReCALIbrate recipients named

ANGELIQUE MINAS  |  WEDNESDAY, 8 OCT 2025
CALI's 2025 ReCALIbrate recipients have been announced.

Explosive rise in claims drives new TPD solution for Acenda

MATTHEW WAI  |  TUESDAY, 30 SEP 2025
Acenda has launched a new insurance benefit, Total Permanent Disability (TPD) Severity, in response to a significant surge in claims, particularly for mental health and musculoskeletal conditions.

Draft laws for insurers' ban on use of genetic test results released

JAMIE WILLIAMSON  |  THURSDAY, 25 SEP 2025
Treasury opened consultation on draft legislation to ban life insurers' use of genetic test results in underwriting.

Young people want more from their life insurance: Research

RIDDHIMA TALWANI  |  TUESDAY, 16 SEP 2025
Young consumers are overlooking life insurance as delayed traditional milestones make it feel less relevant, according to a report by Capgemini Research Institute and LIMRA.

Insurers' approaches reinforcing mental health stigma: Life CCC

MATTHEW WAI  |  TUESDAY, 16 SEP 2025
The Life Insurance Code Compliance Committee (Life CCC) has found many insurers are still using blanket mental health exclusions despite being required to assess customers' individual circumstances.

Life insurers double earnings in FY25

KARREN VERGARA  |  MONDAY, 1 SEP 2025
Life insurers' earnings have more than doubled to $360 million in the 2025 financial year, according to the latest APRA figures.

ASIC turns spotlight on direct life sales

KARREN VERGARA  |  TUESDAY, 19 AUG 2025
ASIC is warning life insurers to do better when it comes to their direct sales practices that have placed doubt on their compliance obligations and put consumer outcomes at risk.

HSBC awarded Allianz Australia mandate

ELIZA BAVIN  |  THURSDAY, 14 AUG 2025
Allianz Australia has appointed HSBC as global custodian and fund administrator.

Geopolitics, private credit force insurers to 'shift gears': Janus Henderson

MATTHEW WAI  |  THURSDAY, 7 AUG 2025
Due to a rapidly evolving investment landscape, Janus Henderson Investors said Australian insurers are increasingly reviewing their long-term investment strategies, emphasising dynamic risk management and changing priorities in the face of uncertainty.