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Insurance

AFCA to update rules on new genetic testing laws

KARREN VERGARA  |  TUESDAY, 2 JUN 2026
The Australian Financial Complaints Authority (AFCA) is proposing to amend its rules in preparation for recent legislative changes on genetic testing protections in life insurance.

ASIC, APRA target insurers' TPD product sustainability

KARREN VERGARA  |  MONDAY, 25 MAY 2026
Regulators are putting the pressure on life insurers to manage problematic issues arising from total and permanent disability (TPD) products offered across the retail and group insurance channels, a recent roundtable heard.

Hostplus, AIA lose $1.4m TPD dispute

ELIZA BAVIN  |  THURSDAY, 21 MAY 2026
AFCA has overturned a decision by AIA Australia to refuse to pay a $1.4 million TPD benefit despite agreeing the claimant misrepresented having a pre-existing condition.

ACCC approves Zurich's ClearView takeover

KARREN VERGARA  |  MONDAY, 18 MAY 2026
The Australian Competition and Consumer Commission (ACCC) has given Zurich Financial Services its blessing to acquire ClearView Wealth.

Super funds can drive member engagement through insurance: TAL

VINNY VUCAGO  |  MONDAY, 11 MAY 2026
New research from TAL suggests Australians who better understand and engage with their insurance through superannuation are significantly more confident about their financial security if they become unable to work.

Insurance premiums to drop for HESTA members

JAMIE WILLIAMSON  |  THURSDAY, 7 MAY 2026
HESTA is going against the crowd, reducing insurance premiums for its members from July.

Income support system cannot handle claims surge: CALI

VINNY VUCAGO  |  WEDNESDAY, 6 MAY 2026
Australia's support income system is facing significant strain, with a sharp rise in people unable to work due to illness or injury, particularly mental health conditions.

NEOS, TAL honoured at Life Insurance Awards

STAFF WRITER  |  FRIDAY, 1 MAY 2026
The insurers were recognised for excellence in adviser service and product innovation.

TPD and disability claims behind 88% of life insurance disputes

RIDDHIMA TALWANI  |  THURSDAY, 30 APR 2026
Together disability income insurance (DII) and total and permanent disablement (TPD) accounted for 88% of all disputes made on claims. Both categories made up 64% of the total claims made in 2025.

Cbus calls for mandatory insurance warnings

ELIZA BAVIN  |  TUESDAY, 28 APR 2026
Cbus is urging the government to mandate warnings during employee onboarding to protect those whose stapled fund may not provide an appropriate level of insurance.