NEOS upgrades super product
KARREN VERGARA  |  THURSDAY, 11 JUL 2019
Enhancements to NEOS Life's superannuation product Super Plan are helping customers apply for cover in a fraction of the time.
Group insured, advised clients better off
HARRISON WORLEY  |  FRIDAY, 28 JUN 2019
A joint-project on life insurance claims and disputes has revealed group insured and advised clients are better off when it comes to life policies.
Genetic tests no barrier to life insurance
ELIZABETH MCARTHUR  |  THURSDAY, 27 JUN 2019
A moratorium on genetic testing in the life insurance industry means that Australians can get up to half a million dollars of life cover without disclosing genetic tests.
OnePath updates trauma definitions
KARREN VERGARA  |  MONDAY, 24 JUN 2019
OnePath has updated more than 600 trauma definitions in a bid to be more customer-centric as part of its commitment to the Life Insurance Code of Practice.
Insurer to add value via tech
ELIZABETH MCARTHUR  |  WEDNESDAY, 19 JUN 2019
The battle for customer engagement and demonstrable value in the world of life insurance is leading to a raft of new offers, including a new wellness program from Zurich.
Zurich finalises OnePath acquisition
KARREN VERGARA  |  TUESDAY, 4 JUN 2019
Zurich has completed its acquisition of ANZ's life insurance business OnePath.
Tobacco company launches life insurance offering
KARREN VERGARA  |  FRIDAY, 17 MAY 2019
A major tobacco company is eyeing the life insurance industry by launching products that offer discounts for customers that quit smoking or switch to alternatives.
Insurtechs improve life insurance inefficiencies: Report
KARREN VERGARA  |  THURSDAY, 9 MAY 2019
Life insurers are ramping up efforts to improve pricing and underwriting efficiencies with the help of startups to make it possible, a new insurtech study shows.
TAL restructures retail arm, announces job cuts
KARREN VERGARA  |  TUESDAY, 7 MAY 2019
TAL is making major changes to its retail business that will make some jobs redundant after reviewing its recent acquisition of Asteron, Suncorp's Australian life insurance business.
Life insurers prioritise customer service over tech
KARREN VERGARA  |  TUESDAY, 7 MAY 2019
Life insurers are playing down the need for investing in technology and innovation, and instead will focus on improving customers' experience in 2019, a new report finds.
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