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Insurance

Insurer sanctioned for over 10k breaches

MATTHEW WAI  |  WEDNESDAY, 2 SEP 2026
The Life Insurance Code Compliance Committee has sanctioned a life insurer after it reported more than 10,000 breaches of the Life Insurance Code of Practice in relation to failure to provide timely, completed annual notices.

FEATURE | Group insurance | Dusk to dawn

KARREN VERGARA  |  FRIDAY, 28 AUG 2026
Mental-health conditions sit on a broad spectrum. When diagnoses can be as tricky as the illness itself, how are super funds and life insurers responding to the growing crisis within the national income system that's being stretched to its limits?

AIA Australia reveals stark gender divide in IP claims

KARREN VERGARA  |  TUESDAY, 18 AUG 2026
New analysis from AIA Australia finds a stark difference among group insurance income protection claims when it comes to gender, with women leading mental illness and musculoskeletal-related claims.

Life CCC unveils FY27 priorities

MATTHEW WAI  |  MONDAY, 10 AUG 2026
The Life CCC has laid out its priorities for the current financial year, including providing the necessary support required for the upcoming implementation of the revised Life Code.

Final report into Life Code makes 85 recommendations

MATTHEW WAI  |  WEDNESDAY, 1 JUL 2026
The final report of an independent review of the Life Insurance Code of Practice has been finalised, proposing some 85 recommendations across aspects of mental health, customer vulnerability, claims handling, and sales practices.

Treasury releases adverse genetic test results ban draft regulation

KARREN VERGARA  |  TUESDAY, 9 JUN 2026
Treasury is seeking feedback on draft regulations that ban the use of adverse genetic test results in life insurance, which come into effect on October 8.

AFCA to update rules on new genetic testing laws

KARREN VERGARA  |  TUESDAY, 2 JUN 2026
The Australian Financial Complaints Authority (AFCA) is proposing to amend its rules in preparation for recent legislative changes on genetic testing protections in life insurance.

ASIC, APRA target insurers' TPD product sustainability

KARREN VERGARA  |  MONDAY, 25 MAY 2026
Regulators are putting the pressure on life insurers to manage problematic issues arising from total and permanent disability (TPD) products offered across the retail and group insurance channels, a recent roundtable heard.

Hostplus, AIA lose $1.4m TPD dispute

ELIZA BAVIN  |  THURSDAY, 21 MAY 2026
AFCA has overturned a decision by AIA Australia to refuse to pay a $1.4 million TPD benefit despite agreeing the claimant misrepresented having a pre-existing condition.

ACCC approves Zurich's ClearView takeover

KARREN VERGARA  |  MONDAY, 18 MAY 2026
The Australian Competition and Consumer Commission (ACCC) has given Zurich Financial Services its blessing to acquire ClearView Wealth.