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Insurance

TPD claim settlements take 'considerably longer': Rainmaker

MATTHEW WAI  |  MONDAY, 12 MAY 2025
New group insurance research finds that total permanent disability (TPD) claims are taking much longer to process, while death claims appear to have more efficient processes in place.

Life insurance premiums edge lower

ANDREW MCKEAN  |  TUESDAY, 6 MAY 2025
Annual premiums from active life insurance policies fell 1.7% to $16.2 billion in the year to December 2024 - a $300 million decline from the previous year - according to DEXX&R.

Acenda forms innovation function to create new insurance propositions

ANDREW MCKEAN  |  TUESDAY, 29 APR 2025
Acenda, created pending the merger of MLC Life Insurance and Resolution Life Australasia, has formed an innovation function led by a Suncorp veteran.

DII drives life insurance disputes: APRA

KARREN VERGARA  |  THURSDAY, 17 APR 2025
Disability income insurance (DII) continues to be a bugbear for the life insurance industry and is the most highly disputed product among advised, non-advised and group insurance customers, APRA statistics show.

Life insurers keep breaking their own rules: Report

ANDREW MCKEAN  |  TUESDAY, 1 APR 2025
Breaches of the Life Insurance Code of Practice (the Code) increased for a fourth consecutive year, with life insurers reporting 14,670 instances of non-compliance, a 19% increase from the previous period.

Insurance in super remains a mystery to millions of Australians

ANDREW MCKEAN  |  FRIDAY, 28 MAR 2025
There is still millions of Australians paying for default insurance cover through their superannuation that they don't know about or understand, according to Super Consumers Australia (SCA).

Insurance through superannuation stages a comeback

ANDREW MCKEAN  |  TUESDAY, 4 MAR 2025
After years of decline, the number of superannuation fund members with insurance is on the rise.

ClearView Wealth's profit bleeds 22% in HY25

MATTHEW WAI  |  FRIDAY, 28 FEB 2025
ClearView Wealth's profit took a blow with its underlying net profit after tax (UNPAT) down 22% to $15.2 million in the six months to 31 December 2024, saying the slump was due to an "aberration" in the claims experience in the first quarter of FY25.

Annuities' capital settings due for change: APRA

KARREN VERGARA  |  FRIDAY, 28 FEB 2025
APRA's proposal to overhaul capital requirements for annuities is touted to be the most significant change for life insurers in more than a decade.

Life insurers enhance domestic violence response

MATTHEW WAI  |  THURSDAY, 20 FEB 2025
The Council of Australian Life Insurers (CALI) released new best practice guidance on family and domestic violence that sets new benchmarks for life insurers to better understand and engage with victim-survivors.