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Showing 81 - 90 of 127 results for %22member satisfaction%22

ASIC suspends advice firm for three months

LAURA MILLAN  |  WEDNESDAY, 1 OCT 2014
... means. In July 2014, ASIC cancelled the group's Australian credit licence following concerns it failed to continue to be a member of an external dispute resolution scheme.

CBA opens up compensation review to all advice clients

LAURA MILLAN  |  THURSDAY, 3 JUL 2014
... bank's planning businesses have changed and now take into consideration "ethical and proper behaviour and customer satisfaction." Reflecting on the bank's approach to the scandals and the Senate investigation, Narev admitted that "the business believed ...

Retail fund members most unsatisfied: Roy Morgan

JAMES FERNYHOUGH  |  WEDNESDAY, 2 JUL 2014
Retail funds continue to underperform industry funds when it comes to member satisfaction, but the gap is closing, according to the latest Roy Morgan research. The research found that 55.8% of industry fund members were satisfied with their fund's financial ...

Retail fund members most unsatisfied: Roy Morgan

JAMES FERNYHOUGH  |  WEDNESDAY, 2 JUL 2014
Retail funds continue to underperform industry funds when it comes to member satisfaction, but the gap is closing, according to the latest Roy Morgan research. The research found that 55.8% of industry fund members were satisfied with their fund's financial ...

ASFA calls for consistent global regulatory standards

JAMES FERNYHOUGH  |  FRIDAY, 14 MAR 2014
... often global players and the cost of regulation needs to be on the agenda," she said. Vamos also stressed the importance of member engagement. "We serve our members but how often are they omitted from our conversations. In the end, it is their system ...

Retail funds close member satisfaction gap

JAMES FERNYHOUGH  |  FRIDAY, 31 JAN 2014
... Morgan. The survey put industry funds in the top five places, with ESSSuper head and shoulders above the rest with a satisfaction rate of 79.6%. Second place Catholic Super came in 10 percentage points lower, at 68.5%. No other fund passed the 60% satisfaction ...

Retail funds top super rankings survey

JAMES FERNYHOUGH  |  FRIDAY, 6 DEC 2013
... in superannuation, and the percentage of contribution beyond compulsory level. The survey also focused on member satisfaction with the fund's financial performance, the number of members acquired through switching funds, and the number of financial products ...

Fund members still resisting super engagement

ALEX DUNNIN  |  THURSDAY, 17 OCT 2013
... fallen 6% since about April notwithstanding it surged 15% in the previous few months. The top five funds for member satisfaction according to Roy Morgan's survey were HESTA with a score of 55%, Cbus and First State Super with scores of 52%, AustralianSuper ...

AustralianSuper to increase in-house investment capacity

JAMES FERNYHOUGH  |  MONDAY, 12 AUG 2013
... quickly there are better opportunities," he said. "But some people are motivated by more than the salary." With their "member-oriented thought process," industry funds can offer a different type of job satisfaction. Holzberger was keen to stress that ...

Advisers warned to check pension start dates after new ruling

MARK SMITH  |  MONDAY, 5 AUG 2013
... pension commencement the ATO will be particularly interested that if the pension commences by means of a request from the member, the request is dated on or before the commencement date." Hallinan said the ATO has softened its requirement as to what ...