Search Results | Showing 101 - 110 of 127 results for %22member satisfaction%22 |
| | | The latest Superannuation Satisfaction report from consumer researcher Roy Morgan has found that 75 per cent of SMSF customers are satisfied with their fund returns, compared to just 52 per cent for industry fund customers and 47 per cent for retail ... |
| | | | ... advisory services. During the last year the group said it has focused on improving the client experience and employee satisfaction, which included the appointment of 15 new staff members. |
| | | | ... products going through advisers were directed to industry funds. This is despite members of industry funds showing a satisfaction level of 50.8 per cent, behind self-managed super funds (68.5 per cent) and public sector funds (57.2 per cent). On the ... |
| | | | Telstra Super earns top spot in member satisfaction according to leading consumer advocacy group, CHOICE. Telstra Super earned a customer satisfaction score of 75.7 per cent in the CHOICE Super Satisfaction Survey which assess funds across a range of ... |
| | | | ... internal team led by Tracey McDonald. "Our feedback suggests that members of industry funds generally have a higher satisfaction rating than those of retail funds. When it comes to seeking financial advice, members of industry funds are hesitant to look ... |
| | | | ... members are receiving - or lack of it," said Choice spokesman Christopher Zinn, in a statement. Zinn quoted an example of a member who said his fund tended to "provide guarded advice unless there was an extensive fee involved" and that he was getting ... |
| | | | ... be, or you can't go forward'," he said. Proebstl argues that while scale has its benefits, what cannot be dismissed is member evaluation on the quality of products and services offered by their current funds. "We regularly test what we do for our members... ... |
| | | | ... contributed to the improvement of their community and their industry. "The award recognises business growth, client satisfaction, education and contribution to the community," said Jim Taggart, AFA president. "We believe there is a lot of extraordinary ... |
| | | | ... half the pieces. "Secondly, I was relying on one or two key marketing metrics, like Net Promoter Score and member satisfaction, each taken at different points in time, to guide my decision-making," he said. Verity and newfocus claim the study, to be ... |
| | | | ... by losing one's job and healthcare expenses. Meanwhile, public sector funds have come out the clear winner of the satisfaction race, with 90 per cent of respondents rating they were happy with their public fund. This is not a surprising finding, as low ... |
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