Search Results | Showing 41 - 50 of 127 results for %22member satisfaction%22 |
| | ... funds in the top 10 to have an equal chance of selection," the Roy Morgan report said. The next issue is that member satisfaction will vary over the years, just like fund performance. And this could lead to confusion. "An important consideration in determining ... |
| | | ... access to transparent, fair and timely complaints processes. Our research shows the strong connection between consumer satisfaction in how a firm deals with a problem, and their confidence in that financial firm," she said. Financial services and credit ... |
| | | ... digital engagement in superannuation industry found industry funds rated better than retail funds on all tasks requiring a member to locate information on the website, and most tasks where the online member portal would be used. Industry funds' biggest ... |
| | | ... industry and not-for-profit funds against retail funds. In the 12 months to August, industry funds gained a 3.9% satisfaction point increase. Retail funds on the other hand recorded only a 0.9% point improvement. Industry fund members, with a balance ... |
| | | ... qualities and are perceived on par with males in terms of knowledge and intelligence. "These qualities drive client satisfaction and could explain why satisfaction and trust is high among consumers with female planners." According to De Gori, greater ... |
| | | Financial Standard readers say trust and satisfaction levels in banking and financial services have taken a hit since the Royal Commission began. Eighty-seven per cent of respondents to a Financial Standard poll either agreed or strongly agreed the ... |
| | | ... hit 7%, up from 5% in previous years. Investment Trends senior analyst King Loong Choi said the increased member satisfaction came despite tepid performance in the domestic equities markets. "Still, super funds cannot rest on their laurels, given the ... |
| | | Satisfaction with self-managed superannuation funds dropped in the last 12 months, particularly for those with a balance of less than $250,000. Latest insights from Roy Morgan show that while satisfaction with the financial performance of SMSFs is down ... |
| | | ... 9.55% over five years, 9.11% over one year. In April, Catholic Super jumped to third spot in Roy Morgan customer satisfaction ratings. The Modern Slavery Act requires 3000 companies with annual turnover of $100 million or more to publish board-signed ... |
| | | ... statistically significant effects on three key areas: organisational effectiveness, employee engagement and client satisfaction. "As asset managers we want to prove we aren't an industry of leeches; that we're actually contributing to broader ... |
|