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Showing 91 - 100 of 127 results for %22member satisfaction%22

Zurich enters netwealth platform

LAURA MILLAN  |  TUESDAY, 16 JUL 2013
... identified that our low platform fees combined with access to multiple insurers has been a key driver of adviser satisfaction," Heine said. Zurich Life is the third insurance option to enter the netwealth platform. "Risk on platform is a rapidly growing ...

Smartphone apps could increase super engagement

JAMES FERNYHOUGH  |  TUESDAY, 21 MAY 2013
... were "highly disengaged" with their super, while at the other end, 27.6% were "highly engaged". Generally, member satisfaction has risen, with corporate funds leading the way with 62.1% member satisfaction. Retail funds, however, scored lowest on member ...

Niche mergers have their benefits

JAMES FERNYHOUGH  |  TUESDAY, 14 MAY 2013
... be all bad according to NGS Super chief executive Anthony Rodwell-Ball. A recent survey by NGS Super found member satisfaction with the fund was at 84%, following recent mergers with Cuesuper (for credit union employees) in 2011 and UCSuper (for Uniting ...

CFS wins retail fund of the year award

MARK SMITH  |  WEDNESDAY, 27 FEB 2013
... Collecting the award on behalf of CFS, Peter Chun, general manager product and investments said: "This level of industry and member recognition reflects the dedication of our team in providing an award winning service, coupled with strong investment ...

SMSF popularity belies fickle performance

MARK SMITH  |  MONDAY, 14 JAN 2013
... figures shows the total number of SMSFs has now risen to 478,263. But while SMSF members tend to come out on top in satisfaction surveys, there is no evidence to show SMSFs outperform their regular fund peers. SMSF performance analysis shows the segment ...

Energy Super makes two senior appointments

MARK SMITH  |  FRIDAY, 7 DEC 2012
Energy Super has appointed Daniel Judd and Andrew Russell-Clarke as investment manager, and key member relationships manager respectively. With $4 billion in funds under management, industry fund Energy Super provides retirement planning solutions to ...

SMSF members still happiest

ALEX DUNNIN  |  TUESDAY, 30 OCT 2012
... (SMSF) members continue to be the most satisfied. The results are reported in the latest Roy Morgan 'Superannuation Satisfaction' survey, research that is based on interviews with 30,000 people. The report revealed that satisfaction with the financial ...

Core Data: Super members crave quality dialogue

LINDA HAUSKEN  |  FRIDAY, 19 OCT 2012
... sector funds have the largest number of satisfied members. While investment performance remains a key driver of member satisfaction, 'other benefits' such as financial advice, seminars and insurance are an increasingly important driver reflecting a trend ...

ING's new super product to shake up the industry

LINDA HAUSKEN  |  WEDNESDAY, 5 SEP 2012
... focused experience to superannuation," said Vaughn Richtor, chief executive officer of ING Direct. "Our research found satisfaction and engagement with superannuation is lacking and customers' trust in their fund managers is at an all time low." Richtor ...

Retail funds narrow satisfaction gap

ALEX DUNNIN  |  THURSDAY, 18 AUG 2011
... industry communications director. Prior to 2008 when super fund returns were consistently double-digit, fund member satisfaction was surprisingly similar between retail and industry funds but the onset of the financial shake-out impacted confidence of ...