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Showing 31 - 40 of 127 results for %22member satisfaction%22

AMP shamed by CHOICE

ELIZA BAVIN  |  THURSDAY, 10 OCT 2019
... substantial financial advice fees without delivering a service. CHOICE also lambasted AMP for having "the lowest customer satisfaction ratings on record" in 2018. AMP has faced increased scrutiny since the revelations from the Royal Commission which ...

Industry super satisfaction continues

HARRISON WORLEY  |  MONDAY, 16 SEP 2019
... AustralianSuper and Hostplus and Suncorp also made the top 12. Roy Morgan chief executive Michele Levine said member satisfaction was an important measure for Australia's superannuation funds. "The satisfaction of members with the performance of their ...

Secrets to selling revealed

ELIZABETH MCARTHUR  |  MONDAY, 2 SEP 2019
... like after that date, she said. That plan should be detailed and involve what will keep you active and bring you satisfaction once your business is no longer in your life, Hoskin added. Interestingly, one red flag for buyers is if an adviser says they ...

Advisers struggle with untapped SMSF market

KARREN VERGARA  |  FRIDAY, 12 JUL 2019
The demand for self-managed superannuation fund advice has stagnated over the last decade, while overall satisfaction with financial planners has declined to a seven-year low. This is according to Vanguard and Investment Trends' March 2019 SMSF Report ...

Super funds hard to engage with: Research

ELIZABETH MCARTHUR  |  THURSDAY, 11 JUL 2019
... super fund in the last 12 months gave up, according to new research. New insights from the Investment Trends Super Fund Member Sentiment and Communications Report shows 67% of super fund members attempted to engage with their super fund and were unsuccessful ...

Industry funds surge ahead in satisfaction

KANIKA SOOD  |  MONDAY, 8 JUL 2019
... the 12 months since then, this 1.8% gap has widened to 6%. The report said 62.5% of industry fund members reported satisfaction at end of May while just 56.5% of retail members did the same (down 3.7%). Industry funds also held 10 spots in the top 12 ...

SMSFs outshine industry funds for large balances

KARREN VERGARA  |  TUESDAY, 9 APR 2019
Industry superannuation fund satisfaction outranks retail funds in all categories, but failed to beat self-managed super funds when it comes to larger balances. This is according to Roy Morgan's latest Superannuation Satisfaction Report which found ...

Barefoot Investor boosts Rest indexed options demand

KARREN VERGARA  |  FRIDAY, 22 MAR 2019
... means they are becoming more engaged with their super. Overall, Doyle said superannuation is on the precipice of improving member engagement - but can only do so with the help of technology. While the Royal Commission and Productivity Commission have ...

Super fund chief executive to retire

KANIKA SOOD  |  MONDAY, 11 MAR 2019
... services team which is responsible for helping the trustee board develop and execute strategies to improve member's satisfaction and financial well-being, grow the fund and retain members. He was appointed the chief executive in 2010. He is a founding ...

Industry super performance moves members: Research

HARRISON WORLEY  |  THURSDAY, 28 FEB 2019
... figures from researcher Roy Morgan show industry super funds continue to skip ahead of retail funds in terms of member satisfaction, with a 4.8 percentage point lead established over member's satisfaction with financial performance. At this time 12 months ...