Search Results | Showing 111 - 120 of 127 results for %22member satisfaction%22 |
| | | A Sunsuper member survey has found a quarter of respondents blame bad luck as the main reason for their money problems. The super fund's 'financial fulfilment' survey found those dissatisfied with their current financial situation also blamed not 'earning ... |
| | | | ... Super, which had $29 billion in funds under management at the end of June according to Rainmaker Information, conducted a member survey during April and early May with over 2,000 members giving their feedback to the pooled fund. Figures from the results ... |
| | | | ... other banking-related products was 25 per cent, versus 18 per cent using other channels. "More importantly, customer satisfaction is up 85 per cent, the highest customer satisfaction level compared with other communication channels," he said. Admittedly ... |
| | | | ... equally high 80 per cent of respondents want products that protect retirement income or guarantee an income during the member's lifetime. The results of the survey are broadly similar to an AXA Australia survey that found more than 50 per cent of Australians ... |
| | | | ... said inquiry resolution is the driver for a satisfactory call outcome. Lyn Trewenack, manager of CitiStreet Australia's Member Service Centre, call resolution issues, decision making abilities and knowledge of the call centre representative as other ... |
| | | | ... talent around Australia. The AFA expects even stronger levels of nominations this year after experiencing strong growth in member numbers across the country." said Dennis Bateman, AFA President. "Business growth, client satisfaction, education and contribution ... |
| | | | ... services," he said. He said annual quantitative studies revealed FuturePlus had one of the highest levels of member satisfaction of any superannuation related business. Co-owned by EISS and LGSS, FuturePlus has more than $12 billion in assets under management ... |
| | | | ... ight next to the counters to track customer banking experience. Bartholomew found that in many of the branches, no staff member had a score of more than two stars out of five and that some did not have any stars next to their name at all. Australian ... |
| | | | ... and charges, ING is seeking to capitalise on its positive momentum. The improved pricing of Integra Super includes family member discounting of up to 40 per cent per annum, a reduction of 5 per cent across the board for tailored group life rates and ... |
| | | | ... her well placed to help resolve current industry issues. "I don't underestimate the challenge but anticipate the satisfaction that will come from working with and for members who represent the best of this profession. Clearly, I have a solid foundation ... |
|
