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Showing 61 - 70 of 82 results for %22Australian Financial Complaints Ombudsman%22

FOS submission points finger at advisers

JAMIE WILLIAMSON  |  MONDAY, 5 MAR 2018
... the Credit and Insurance Ombudsman and Superannuation Complaints Tribunal, to be known as the Australian Financial Complaints Authority. Last week, the Government named former Federal politician Helen Coonan as the inaugural chair of AFCA, which will ...

Complaints authority welcomes new chair

KARREN VERGARA  |  THURSDAY, 1 MAR 2018
... was a long-serving Federal senator and cabinet minister, is the chair of the newly legislated Australian Financial Complaints Authority (AFCA). Minister for Revenue and Financial Services Kelly O'Dwyer said the inaugural chair must have experience ...

SMFSA voices support for AFCA

KARREN VERGARA  |  THURSDAY, 15 FEB 2018
Expanding the remit of the newly legislated Australian Financial Complaints Authority (AFCA) to protect some rights of self-managed super members marks a "significant step" for the industry, according to the SMSF Association. Establishing AFCA consolidated ...

AFCA, key housing bills passed

EMMA RAPAPORT  |  THURSDAY, 7 DEC 2017
... consumers interact with the financial services industry have cleared both houses of parliament. The Australian Financial Complaints Authority (AFCA), announced in this year's Federal Budget, will be established as a free, binding dispute resolution service ...

O'Dwyer urges AFCA consultation

KARREN VERGARA  |  FRIDAY, 3 NOV 2017
... welcomed a consultation paper on the terms of reference, governance and funding arrangements for the Australian Financial Complaints Authority (AFCA). AFCA, expected to operate as of 1 July 2018, is a free, fast and binding dispute resolution service ...

FS Live Blog: 2017 AFA National Adviser Conference

MICHELLE BALTAZAR  |  TUESDAY, 10 OCT 2017
... provides an update on government reforms due next year, including the transition to AFCA, the Australian Financial Complaints Authority, a one-stop ombudsman service for consumer complaints on financial services and superannuation. The Minister reiterated ...

Life insurance complaints down: FOS

JAMIE WILLIAMSON  |  FRIDAY, 6 OCT 2017
... Tribunal to form the government's 'one-stop-shop' financial services dispute resolution service, the Australian Financial Complaints Authority.

Industry body questions AFCA funding model

EMMA RAPAPORT  |  THURSDAY, 28 SEP 2017
Funding of the newly established Australian Financial Complaints Authority must be fairly distributed across the financial services industry to reflect the accountability of each sector. In its submission to the Senate Standing Committee on Economics ...

Panel appointed to ease AFCA transition

JAMIE WILLIAMSON  |  WEDNESDAY, 23 AUG 2017
... existing financial services dispute resolution services to the new 'one-stop-shop' model, the Australian Financial Complaints Authority. Led by former Assistant Governor of the Reserve Bank of Australia Malcolm Edey, the panel comprises representatives ...

O'Dwyer names one-stop-shop dispute resolution lead

KARREN VERGARA  |  THURSDAY, 27 JUL 2017
... lead an operational transition team as chair to consolidate the three existing schemes into the Australian Financial Complaints Authority (AFCA). The merger was flagged earlier in Budget documents stating AFCA will operate in place of the Financial Ombudsman ...