Search Results | Showing 11 - 20 of 82 results for %22Australian Financial Complaints Ombudsman%22 |
| | | ... in compensation and refunds since the ombudsman service opened its doors in November 2018. The Australian Financial Complaints Authority (AFCA) said it's also handled more than 300,000 disputes, an average of 200 complaints per day, over the past ... |
| | | | ... matter with ASIC senior executive leader, financial adviser Leah Sciacca, Diverger managing director Nathan Jacobsen, Australian Advice Network chief executive Paul Forbes and AFCA investments and advice acting lead ombudsman Shail Singh. Addressing ... |
| | | | The Australian Financial Complaints Authority has appointed Natalie Cameron as its new lead ombudsman for banking and finance. Cameron moves into the position from her current appointment as lead ombudsman for investments and advice at AFCA. She has ... |
| | | | Adopting a 'user pays' model, the Australian Financial Complaints Authority's new funding model will see the vast majority of financial services firms pay the same or less than they have previously. The new funding model follows extensive consultation ... |
| | | | The Australian Financial Complaints Authority is consulting with financial firms on a new user-pays funding model. Under the proposed model AFCA estimates that 90% of its members would see a positive or neutral impact on total cost and one in five members ... |
| | | | A review of the Australian Financial Complaints Authority found that it needs to be more transparent when dealing with complainants and providing the reasoning behind its decisions. Senator Jane Hume's final report made 14 recommendations, all of which ... |
| | | | The Australian Financial Complaints Authority (AFCA) today launched a new digital platform to help financial services firms better manage disputes that reach the ombudsman service. The new AFCA member benchmarking dashboard is an interactive platform ... |
| | | | ... the industry body, internal promotions have seen the appointment of seven senior ombudsmen. The Australian Financial Complaints Authority has created the new role to strengthen its dispute resolution efforts, with senior ombudsmen to work closely with ... |
| | | | ... complaints received in relation to the big four banks has fallen over the last financial year, the Australian Financial Complaints Authority (AFCA) said. Complaints about Westpac, ANZ, NAB and Commonwealth Bank fell 7% out of the total 70,510 received ... |
| | | | ... As part of a panel of experts at the Association of Financial Advisers 2021 Evolve Conference, Australian Financial Complaints Authority lead ombudsman for investments and advice Natalie Cameron told advisers about her experiences with IDII complaints ... |
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