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Showing 11 - 20 of 67 results for "claims management"

Actuaries Institute unveils IDII recommendations

KARREN VERGARA  |  MONDAY, 24 MAY 2021
... pricing uncertainty, risk management and risk appetite. Life insurers need to engage more effectively with GPs in claims management by requesting factual medical information from the doctors only and use assessments from occupational physicians, occupational ...

PPS Mutual launches member offer

ANNABELLE DICKSON  |  MONDAY, 17 MAY 2021
... amounts higher these would be subject to a full application and underwriting. PPS Mutual head of underwriting and claims management Marcello Bertasso said the offer is the latest commitment to improving and innovating PPS Mutual member experience. "Reducing ...

PPS Mutual transforms underwriting process

ANNABELLE DICKSON  |  TUESDAY, 8 DEC 2020
... it will request information that is only relevant to the risk assessment. PPS Mutual head of underwriting and claims management Marcello Bertasso said the rising costs of assessments impacted the amount of profit returned to members and the changes will ...

IFM bets on SaaS

ELIZA BAVIN  |  WEDNESDAY, 4 NOV 2020
... COVID-19 pandemic as the construction industry continues to move away from hard copy paperwork processes to digital claims management solutions. IFM said the investment was led by Adrian Kerley and Jeremy Larkin from IFM, both of which are set to join ...

QInsure ramps up claims technology

KARREN VERGARA  |  THURSDAY, 22 OCT 2020
QSuper's insurance arm has upgraded its systems in an effort to streamline the claims management process. QInsure has moved from FINEOS's Claims system to the Claims SaaS edition on the Dublin-based firm's platform. The insurance claims ...

Bank hires new wealth chief

ELIZA BAVIN  |  WEDNESDAY, 1 JUL 2020
... been appointed to the role. Another new role of chief operating officer - insurance will lead all aspects of claims management and operations and some group functions including real estate management and procurement. Paul Smeaton, who has been leading ...

SuperFriend bolsters support offerings as demand peaks

HARRISON WORLEY  |  MONDAY, 20 APR 2020
... inclusive, and cover psychological first aid, workplace mental health fundamentals, and specific training for claims management. "During times of massive change and uncertainty, frontline staff routinely interact with people who are frustrated, upset ...

Industry embraces Mental Health Month

ELIZABETH MCARTHUR  |  TUESDAY, 1 OCT 2019
... SuperFriend has planned with MetLife for the month. The two organisations will pilot a person-centred approach to claims management. "Gives the person going through the claims process a sense of empowerment over their treatment and recovery," Clarke ...

Foreign owners take over life insurance: KPMG

KARREN VERGARA  |  TUESDAY, 21 AUG 2018
... KPMG warned. The profitability of products such as TPD, trauma and disability income, continue to be an issue. Claims management initiatives alone are unlikely to be sufficient to restore these products to stable, long-term profitability. KPMG recommended ...

MLC Life recruits head of underwriting

KARREN VERGARA  |  WEDNESDAY, 4 JUL 2018
... Hong Kong, Singapore and Shanghai. His achievements include leading the transformation of the underwriting and claims management processes, resulting in improved customer experience and higher productivity. He previously worked in senior management positions ...