Search Results | Showing 21 - 30 of 67 results for "claims management" |
| | | ... driven by two key factors. Efficiency in claims lodgement, and assessment processes backed by transparent ongoing claims management are the strongest drivers of client satisfaction at claim time. The Beddoes report benchmarked life insurers across what ... |
| | | | ... to deliver a great customer experience and are complementary to MetLife's member-focused initiatives in claims management, early intervention, digital experience and health and wellbeing," MetLife said. |
| | | | ... strength-based, outcome-focused techniques. TAL hopes this understanding and the use of these skills will help shape the claims management process going forward. TAL's people leaders will undergo mandatory coaching to provide them with the tools required ... |
| | | | ... said mental health claims accounted for about 9% of its new retail claim notifications, and over 20% of ongoing claims management. Additionally, the insurer said new research it commissioned shows one-third of Australians with a mental health condition ... |
| | | | ... continue to deliver a great customer experience and are complementary to MetLife's member-focused initiatives in claims management, early intervention, digital experience and health and wellbeing," MetLife said. Departing MLC in December 2017, Sefton ... |
| | | | ... insurance for increased activities that focus on early intervention, pre-claim supports and improving psychological claims management. This guide brings together the best practice and latest practical evidence on how insurers can do this, with a focus ... |
| | | | ... the new role in January 2018. Relocating to Sydney from Capetown, van Eeden will be responsible for overseeing claims management across all of TAL's distribution channels. TAL chief operating officer, Justin Delaney said the insurer is delighted to have ... |
| | | | ... advice (SoA); implementation - as disclosed in your SoA; service agreements - as disclosed in your SoA; and the claims management service. Last month Zurich research showed the majority of risk advisers are still not prepared for impending changes to ... |
| | | | ... claim and the processes that an adviser can adopt to make a difference, both for the insured and the insurer's claims management. Also speaking at the Claims and the Role of the Adviser session is TAL head of retail claims Sandra Hill and Henderson Ross ... |
| | | | ... Financial Standard will specifically provide live news reporting on the following focus sessions: Best Practice Claims Management Guidelines presentation (Session 1); how to engage with legacy clients using digital solutions and social media (Session ... |
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