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Showing 31 - 40 of 67 results for "claims management"

Risk advice firm partners to launch claims service

ALEX BURKE  |  MONDAY, 9 OCT 2017
... innovate and embrace this changing landscape, by delivering customer service, transparency and customer-centric claims management." GB managing director John McNamara added: "We get involved with the claim early to improve the customer experience and ...

Life insurer surpasses code of conduct

KARREN VERGARA  |  THURSDAY, 10 AUG 2017
... Highlighting several initiatives to prove its commitment, TAL is appointing an independent adviser to review its claims management practices; publicly reporting on its performance with respect to the code annually; and working directly with consumers ...

TAL intensifies mental health strategy

KARREN VERGARA  |  MONDAY, 3 JUL 2017
... defence mental health professor at King's College London aims to better understand PTSD, as well as facilitate claims management workshops, produce video packs for doctors, and provide more education about the disorder. Given the success of exposure ...

Life insurance ripe for disruption

KARREN VERGARA  |  TUESDAY, 21 MAR 2017
... have access to large capital pools, are used to operating in a low-yield environment, and possess extensive claims management expertise. This, combined with their willingness to focus on longer term gains, suggests that the market dynamic could be shifting ...

Global insurance tech eyes Australian expansion

ALEX BURKE  |  FRIDAY, 17 MAR 2017
... application partners." Sequential managing partner Adrian Johnstone added: "FINEOS is the stand-out technology for claims management and we're excited to extend it with our benchmarking, organisational change management, process optimisation and project ...

Suncorp begins life business optimisation

DARREN SNYDER  |  THURSDAY, 9 FEB 2017
... margin growth. "Insurance's gross written premium growth, remediation of working claims and strong focus on claims management is expected to deliver an improvement in the underlying ITR (currently about 11%) in the second half," Cameron said. "Life planned ...

Bravura hires product manager from BT

MARK SMITH  |  MONDAY, 10 OCT 2016
... direct life insurance, Loader has an extensive understanding of product development as well as experience in claims management, policy administration and compliance. In this newly created role, Loader will be responsible for the product strategy for ...

Adviser reform about recovering social licence

MARK SMITH  |  THURSDAY, 6 OCT 2016
... back into making the claims process more efficient. "There's been a lot of talk in the market about improving claims management processes so we're looking to drive efficiency. Steps like electronic underwriting need to be enhanced to answer the question ...

Life Insurer Code of Practice falls short: AFA

KERRIE SYDEE  |  TUESDAY, 20 SEP 2016
... ignored. "Restricting the code to setting out best practice standards for insurers in relation to underwriting and claims management does not go far enough in addressing the cultural issues and sales practices that work against consumer interests," said ...

Super inefficiencies coming to the fore

DARREN SNYDER  |  TUESDAY, 20 SEP 2016
... to improve competition amongst superannuation funds there should be better facilitation or standardisation of claims management processes on group insurance through super funds. Standardising rules for this non-core aspect of superannuation is one way ...