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Showing 81 - 90 of 138 results for %22Banking Industry Conduct%22

Westpac to review history of new applicants

JAMIE WILLIAMSON  |  FRIDAY, 9 JUN 2017
... role due to instances of serious misconduct," Parker said. "This protocol is a further step that Westpac and the banking industry are taking to stamp out misconduct and promote good behaviour in banking, and will help us to deliver better service to ...

FINSIA expands professional network

DARREN SNYDER  |  THURSDAY, 1 JUN 2017
... investment sectors as part of an expansion strategy for the finance professionals' network. Traditionally focused on the banking and institutional finance sectors, FINSIA said its expansion will assist the organisation's role as an industry connector. ...

ABA committing to industry reforms

KARREN VERGARA  |  THURSDAY, 30 MAR 2017
... Banking Practice, conducted by consultant Phil Khoury following a seven month consultation is an effort by the banking industry to align its practices and culture with customer's expectations and regain their trust. "By accepting the vast majority of ...

Profit-to-member super funds must restore trust: AIST

EMMA RAPAPORT  |  WEDNESDAY, 22 MAR 2017
... members and the funds that are not." Taking the banks to task, Scheerlinck made note of the recent scandals in the banking industry including ASIC's actions against NAB and Westpac, and their report into the conduct of financial planners. In totality ...

Banks flag adviser transparency in customer program

ALEX BURKE  |  MONDAY, 30 JAN 2017
... Association, Australia's largest banks are launching new initiatives aimed at improving customer satisfaction. The Better Banking program consists of three key steps. These are a renewed commitment to support customers in times of financial hardship ...

Ombudsman takes on ANZ fairness role

JAMIE WILLIAMSON  |  THURSDAY, 15 DEC 2016
... and a former chief ombudsman of the Financial Ombudsman Service. He also previously served as the Australian Banking Industry Ombudsman, chairperson of the Legal Services Board of Victoria and vice-chair of the Australian Press Council. ANZ chief executive ...

Bank inquiry recommends breaking big four oligopoly

ALEX BURKE  |  FRIDAY, 25 NOV 2016
... Competition Policy) establishing a "small team" to make half-yearly recommendations as to how to improve competition in banking. Further, following the introduction of the New Payments Platform, the Federal Government should consider whether new account-switching ...

Banks balancing profit and capital adequacy

ALEX BURKE  |  TUESDAY, 8 NOV 2016
... banks' average CET1 capital ratio rose by 28 basis points over 2016 to 9.9% of risk-weighted assets. KPMG national head of banking Ian Pollari explained: "Against a fairly subdued economic backdrop, with regulatory capital a constant deadweight, the ...

Munchenberg to exit ABA

JAMIE WILLIAMSON  |  FRIDAY, 21 OCT 2016
... Steven for his tremendous commitment to the industry and his leadership of the association. Steven helped the banking industry navigate through a rapidly changing political and regulatory environment in the wake of the global financial crisis and more ...

Poll provides fresh defence against Royal Commission

MARK SMITH  |  FRIDAY, 14 OCT 2016
... themselves have acknowledged. Work is needed to restore trust and confidence." However, the regulator also said efforts by the banking sector to address issues, such as raising qualification standards, were "important steps in the right direction." MA1/4nchenberg ...