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Showing 31 - 40 of 110 results for %22CBA Inquiry%22

APRA sets new capital target for the big four

ALEX BURKE  |  WEDNESDAY, 19 JUL 2017
... mandated quarterly reporting date - a move the big four unilaterally slammed. Despite these issues, NAB, Westpac, ANZ and CBA issued statements saying they were broadly comfortable with APRA's new CET1 requirements. NAB chief financial officer Gary Lennon ...

Banks narrowly avoid parliamentary inquiry

EMMA RAPAPORT  |  FRIDAY, 16 JUN 2017
... out policy response to a public interest issue, it is a political tax grab to cover a budget black hole," Bligh said. ANZ, CBA, NAB and Westpac have also taken to the ASX to criticise the Government's new bank levy, with some saying it will hit customers ...

We have made mistakes: CBA

KARREN VERGARA  |  TUESDAY, 7 MAR 2017
... list of practical actions taken," he said in his opening statement. In the five months since the first round of the inquiry, CBA appointed a customer advocate to be a voice for customers; started simplifying contracts; developed a best practice whistleblower ...

NAB chief promises greater accountability

KARREN VERGARA  |  MONDAY, 6 MAR 2017
... supports the banking division, fixed 50 customer pain points and strengthened the whistleblower program, he said. The heads of CBA and ANZ will face the inquiry tomorrow.

Life insurance industry rebuts need for greater reform

JAMIE WILLIAMSON  |  MONDAY, 6 MAR 2017
... to invest to ensure a better experience for all of our customers." Spring also listed a number of broader industry reforms CBA believes should be prioritised for the benefit of the sector and consumers, including the implementation of standardised definitions ...

More poor customer outcomes expected: Narev

JAMIE WILLIAMSON  |  WEDNESDAY, 5 OCT 2016
... independent review of the bank continues. Narev told the ongoing parliamentary committee in Canberra yesterday that while CBA has implemented a number of initiatives in a bid to ensure the best service for customers, "there will undoubtedly be more announcements ...

CommInsure under fire again

JAMIE WILLIAMSON  |  TUESDAY, 4 OCT 2016
... The insurer rejected the claim, saying Outzen's death was a suicide, despite police and the coroner ruling it an accident. CBA issued a statement publicly apologising to the Outzen family this morning and thanking the ABC for bringing the matter to its ...

Narev defends CommInsure record, wrote to five customers

ALEX BURKE  |  THURSDAY, 28 APR 2016
CBA chief executive Ian Narev has defended his company's life insurance arm in a letter to Senator Chris Ketter, noting he wrote to five affected customers recently. Referencing CBA's submission to the Senate Economics References Committee's Scrutiny ...

CBA whistleblower flags unfair compensation

ALEX BURKE  |  THURSDAY, 29 OCT 2015
CBA has been accused of severely mishandling its Open Advice Review program by a former employee. Former Open Advice Review assessment manager Russell Phillips alleged at the Senate Standing Committees on Economics Scrutiny of Financial Advice public ...

CBA's advice review compensates 19 clients

LAURA MILLAN  |  WEDNESDAY, 30 SEP 2015
The compensation program set up by Commonwealth Bank (CBA) to compensate victims of bad advice has reviewed over 8,800 cases and compensated only 19 clients. In total, the bank has offered $950,252 in compensation, but paid $488,815 as of 31 August ...