Search Results | Showing 21 - 30 of 39 results for %22Fair Work Ombudsman%22 |
| | | ... be in accordance with the Rules in force at the time a complaint is received, which include our obligation to do what is fair in all the circumstances." "Taking this into account, we will assess the conduct of the financial firm in light of the law ... |
| | | | Australia's minimum wage is set to rise by 3%. The Fair Work Commission has determined Australia's national minimum wage (NMW) will increase by 3% to $19.49 per hour. Effective from the first full pay period starting on or after July 1, the increase ... |
| | | | ... said. "Appointing the key senior roles of deputy chief ombudsman and general counsel will ensure AFCA is able to deliver a fair, proactive and customer-focused dispute resolution service in a rapidly changing, complex operating environment." Locke said ... |
| | | | ... Ramsay Panel Review, recent ASIC research, case studies before the Financial Services Royal Commission and our own supervisory work have all identified shortcomings in consumer complaints handling." She went on to point out that consumers expect effective ... |
| | | | ... Australian Securities and Investments Commission (ASIC). AFCA chief ombudsman and chief executive David Locke said AFCA will work with all stakeholders to implement these changes fairly and effectively. "We believe that this will provide access to justice ... |
| | | | The Australian Financial Complaints Authority will soon welcome its newest ombudsman, an appointment that will be dedicated to resolving disputes for small businesses including financial services firms. Joining AFCA from February 12 is Geoff Browne. ... |
| | | | ... he said. AFCA chair Helen Coonan welcomed ASIC's approval. "AFCA will provide consumers and small business with access to fair, free and independent complaint resolution," Coonan said. "We look forward to working with ASIC, and consumer, small business ... |
| | | | ... "challenging us to think differently about how we can achieve the best outcomes for our customers." This includes supportive and fair complaints processes, with a particular focus on customers who may be vulnerable such as the elderly, Hagger added. |
| | | | ... O'Dwyer's authorisation, AFCA will begin accepting complaints from November 1. Over the transition process, AFCA will work with the Credit and Investments Ombudsman (CIO), Financial Ombudsman Service (FOS) and Superannuation and Complaints Tribunal ... |
| | | | ... matters, McMaster said he did. "Do you accept reviewing statements of advice prepared by financial advisers is not legal work as that phrase is ordinarily understood?" Costello asked. "Yes. Well, actually, it's interesting, because they're assessing ... |
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