ASIC to strengthen complaints handlingBY ELIZABETH MCARTHUR | THURSDAY, 16 MAY 2019 12:11PM
ASIC has initiated public consultation on the creation of new standards for financial firms handling consumer and small business complaints.
Read more: ASIC, AFCA, David Locke, Financial Services Royal Commission, Karen Chester, Australian Financial Complaints Authority, Australians, Commonwealth Bank, Prudential Inquiry, Ramsay Panel Review
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