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Showing 1 - 10 of 92 results for "Australian Financial Complaints Authority"

AFCA names human resources lead from ME Bank

KARREN VERGARA  |  FRIDAY, 18 JUN 2021
The Australian Financial Complaints Authority (AFCA) has appointed a human resources lead, who is currently an executive at ME Bank. Paul Kearney joins AFCA as executive general manager of people and culture on July 5. Kearney has been ME Bank's general ...

Catholic, Equip SFT to see Fairley exit

JAMIE WILLIAMSON  |  FRIDAY, 18 JUN 2021
... existing directorships, including that of super industry representative on the board of the Australian Financial Complaints Authority. Outside of super, Fairley plans to spend more time on the Yarra Valley cherry farm he bought seven years ago. The grandson ...

AFCA names two lead ombudsmen

ANNABELLE DICKSON  |  MONDAY, 31 MAY 2021
The Australian Financial Complaints Authority (AFCA) has appointed two lead ombudsmen for insurance and small business, hiring from ASIC and Westpac. Emma Curtis has been appointed as lead ombudsman, insurance and Suanne Russell joined as lead ombudsman ...

Former adviser jailed for six years

KARREN VERGARA  |  WEDNESDAY, 26 MAY 2021
... Hopkins commenced in 2019 in response to allegations that QWL had failed to assist the Australian Financial Complaints Authority in resolving client complaints. In delivering the sentence, Judge Wood said Hopkins' behaviour was "deeply stupid". He ...

ASIC bans Theta managing director

KARREN VERGARA  |  MONDAY, 17 MAY 2021
... a penalty of $100,000 and $2 million respectively. Several SIT investors took to the Australian Financial Complaints Authority in the hope of receiving compensation, but Theta was already in the process of folding, having appointed Worrells Solvency ...

AFCA welcomes new chair

KARREN VERGARA  |  MONDAY, 17 MAY 2021
An Order of Australia recipient has been named the new chair of the Australian Financial Complaints Authority, replacing Helen Coonan. John Pollaers is the new independent chair of AFCA, replacing Coonan, whose tenure comes to an end this month. Coonan ...

Government opens consultation on key advice reforms

JAMIE WILLIAMSON  |  MONDAY, 19 APR 2021
... sanction applied by the FSCP. Advisers who fail to respond to a determination made by the Australian Financial Complaints Authority (AFCA) may also be referred. Details of any disciplinary action against an adviser by the FSCP may also be published on ...

Aussies to lose $100m to fraudsters

KARREN VERGARA  |  THURSDAY, 1 APR 2021
... prospectus designed to convince victims to purchase non-existent investment products. The Australian Financial Complaints Authority alerted consumers of the spike in finance-related scams, which made up 23% of the 34,047 new complaints in the six months ...

AFCA left toothless on Mayfair complaints

ELIZABETH MCARTHUR  |  MONDAY, 22 MAR 2021
... have been left to their own devices, partly due to Mayfair not being a member of the Australian Financial Complaints Authority (AFCA). A spokesperson for AFCA told Financial Standard Mayfair is not a member and therefore the body cannot accept complaints ...

Banks still failing customers after Royal Commission

ELIZA BAVIN  |  TUESDAY, 16 MAR 2021
A review of Australian Financial Complaints Authority (AFCA) complaints data shows over 31,000 complaints have been made in the wake of the Royal Commission, according to CHOICE. Complaints around credit products revealed many customers have still been ...
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