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Search ResultsShowing 1 - 10 of 75 results for "Australian Financial Complaints Authority"
ASIC cancels two AFSLs
ELIZA BAVIN  |  MONDAY, 30 NOV 2020
... Selectinvest failed to maintain its external dispute resolution membership with the Australian Financial Complaints Authority (AFCA), and had failed to lodge its annual financial and audit reports since 2017. "ASIC expects AFS licensees to do all things ...
Former adviser pleads guilty to stealing client funds
ELIZA BAVIN  |  WEDNESDAY, 18 NOV 2020
... Hopkins and QWL began in 2019 in response to allegations that QWL had failed to assist the Australian Financial Complaints Authority in resolving client complaints. In November 2019, ASIC obtained orders restraining Hopkins and QWL from dissipating assets ...
Financial services complaints rise
ELIZA BAVIN  |  MONDAY, 9 NOV 2020
... made about financial services have almost doubled since last year, according to the Australian Financial Complaints Authority (AFCA). In its yearly report, AFCA revealed complaints had risen to 80,546 from 47,223, which is a 14% increase in the monthly ...
817 super complaints during COVID-19
ELIZABETH MCARTHUR  |  WEDNESDAY, 23 SEP 2020
The Australian Financial Complaints Authority has revealed the breakdown of what was complained about between 3 March 2020 and 31 August 2020. Superannuation complaints were dwarfed by other industries with just 817 of the 7420 total. Travel insurance ...
Brisbane broker permanently banned
ALLY SELBY  |  TUESDAY, 11 AUG 2020
... been cancelled. ASIC commenced its investigation into Gordon following a tip-off from Australian Financial Complaints Authority. The corporate watchdog subsequently found he had knowingly provided a client with a false letter of approval for a home loan ...
Super funds slapped over smoker premiums
ALLY SELBY  |  FRIDAY, 7 AUG 2020
... have been inappropriately classified as smokers can contact their super fund or the Australian Financial Complaints Authority.
AFCA creates new role
ANNABELLE DICKSON  |  TUESDAY, 4 AUG 2020
The Australian Financial Complaints Authority (AFCA) has appointed Campbell Daff to the newly created position of head of membership services. Daff has significant experience in the design and delivery of membership value and service propositions and ...
AFCA sees 14% rise in complaints
ELIZA BAVIN  |  THURSDAY, 2 JUL 2020
The Australian Financial Complaints Authority has reported a 13.7% rise in monthly complaints in the last financial year with most being about superannuation, insurance claims and credit. Australians in dispute with their super fund, bank, insurer or ...
Complaints abound during COVID-19: AFCA
ELIZA BAVIN  |  THURSDAY, 28 MAY 2020
The Australian Financial Complaints Authority (AFCA) has received over 3180 COVID-19 related financial complaints since the pandemic was declared in March, with more than 600 directed at superannuation funds. Speaking to members at on online forum ...
ASIC revokes AFSL suspension, cancels another
ELIZA BAVIN  |  TUESDAY, 19 MAY 2020
... "As part of the cancellation, Tailormade is required to maintain its membership of the Australian Financial Complaints Authority for a minimum of 12 months and hold adequate professional indemnity insurance cover." Meanwhile, ASIC has revoked its suspension ...
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