Search ResultsShowing 1 - 10 of 52 results for "Australian Financial Complaints Authority"
ASIC freezes Sydney advisers' assets
ELIZA BAVIN  |  WEDNESDAY, 6 NOV 2019
... investigation in relation to allegations that Mr Hopkins and QWL failed to assist the Australian Financial Complaints Authority (AFCA) to resolve client complaints," the regulator said. ASIC said the orders restrain Hopkins and QWL dissipating or diminishing ...
AFCA appoints chief operating officer
ELIZABETH MCARTHUR  |  MONDAY, 4 NOV 2019
The Australian Financial Complaints Authority (AFCA) has appointed a chief operating officer from the Australian Tax Office. Justin Untersteiner will join AFCA from the start of December. AFCA chief executive and chief ombudsman David Locke said Untersteiner's ...
AFCA delivers $185m in compensation
ELIZABETH MCARTHUR  |  FRIDAY, 1 NOV 2019
The Australian Financial Complaints Authority has delivered $185 million in compensation to consumers in its first year of operation. AFCA received a 40% uptick in complaints compared to previous complaints schemes. About 77% of complaints lodged have ...
AFCA gets 1450 complaints a week
ELIZABETH MCARTHUR  |  WEDNESDAY, 16 OCT 2019
The Australian Financial Complaints Authority has received 1450 complaints every week so far this financial year. This number has AFCA on track to beat its previous record. In July, after six months in operation the authority had received just over ...
Queensland-based AFSL suspended
ELIZABETH MCARTHUR  |  TUESDAY, 10 SEP 2019
... services covered by its licence. Financial Options has since applied for membership with Australian Financial Complaints Authority (AFCA). Financial Options' licence has been suspended until 26 February 2020 - that period should allow time for the firm ...
ASIC approves name and shame rules
KARREN VERGARA  |  TUESDAY, 27 AUG 2019
The corporate regulator has given the Australian Financial Complaints Authority the green light to name financial services companies and superannuation funds in its determinations. In deciding to disclose names, ASIC said this will help identify conduct ...
AFCA looks to expand senior ranks
KRISTI CHENG  |  FRIDAY, 26 JUL 2019
The Australian Financial Complaints Authority is on the hunt for a new chief operating officer. The successful applicant will work with other ombudsmen and senior executives to develop and execute the organisational strategy and initiatives necessary ...
AFCA delivers $83 million win
ELIZABETH MCARTHUR  |  MONDAY, 15 JUL 2019
The Australian Financial Complaints Authority has collected over $83 million for consumers and small businesses in just six months. In its first six months of operations, AFCA received over 35,000 complaints and 60% of those have already been resolved. ...
Sydney advice firm loses AFSL
KANIKA SOOD  |  FRIDAY, 5 JUL 2019
... and Management in suspension saying the firm had failed to obtain membership of the Australian Financial Complaints Authority (AFCA) and had breached its financial reporting and audit obligations. The suspension took effect at the end of March and ASIC ...
ASIC approves AFCA rules change
ELIZABETH MCARTHUR  |  TUESDAY, 18 JUN 2019
ASIC has approved changes to the Australian Financial Complaints Authority rules for legacy complaints. The ASIC approval gives effect to the AFCA authorisation condition introduced by the government earlier this year. Under the government's additional ...
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