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Showing 61 - 70 of 189 results for "Australian Financial Complaints Authority"

Tech providers support QAR SOA proposals

CASSANDRA BALDINI  |  THURSDAY, 29 SEP 2022
... to lead to greater risk of poor documentation and a future increased workload for the Australian Financial Complaints Authority (AFCA)," it said. IMAP did acknowledge Levy's recognition of the "bureaucratic approach' at ASIC. "Which has resulted ...

Dixon Advisory pays $7m for poor advice

JAMIE WILLIAMSON  |  TUESDAY, 20 SEP 2022
... recently reminded former Dixon Advisory clients to register their complaints with the Australian Financial Complaints Authority before Dixon Advisory's AFCA membership is cancelled in April 2023.

CSLR legislation tabled, advice sector responds

ANDREW MCKEAN  |  FRIDAY, 9 SEP 2022
... compensation of up to $150,000 to eligible consumers who have a determination from the Australian Financial Complaints Authority (AFCA) relating to personal financial advice, credit intermediation, securities dealing and credit provisions that remains ...

Adviser standards consultation commences

JAMIE WILLIAMSON  |  THURSDAY, 25 AUG 2022
... whether their conduct has resulted in adverse findings against their licensee by the Australian Financial Complaints Authority; CPD compliance; and action taken by professional associations. "It is proposed that isolated incidences of minor misconduct ...

CSLR establishment is critical: FPA

CHLOE WALKER  |  FRIDAY, 12 AUG 2022
... recent notice for former Dixon Advisory clients to register any complaints with the Australian Financial Complaints Authority (AFCA). Just last week, advisers were prompted by the corporate regulator to movie quickly with their complaints to be eligible ...

ASIC flags 'significant' IDR compliance issues at super funds

JAMIE WILLIAMSON  |  WEDNESDAY, 10 AUG 2022
... 271 requires trustees to notify complainants of any delays and their rights under the Australian Financial Complaints Authority within 45 days; ASIC's review found that, where there were delays, close to 50% of the time those delays were not communicated. ...

Contact AFCA now: ASIC urges Dixon Advisory clients

JAMIE WILLIAMSON  |  THURSDAY, 4 AUG 2022
... Superannuation Services have been told to get in quick with their complaints to the Australian Financial Complaints Authority to ensure they're eligible for compensation. ASIC plans to write to former clients of Dixon Advisory to let them know that they ...

Advisers receive guidance on rights under FSCP

JAMIE WILLIAMSON  |  THURSDAY, 4 AUG 2022
... contraventions of financial services law, and refusal or failure to give effect to an Australian Financial Complaints Authority determination at least twice. However, the regulator also explained that it may choose to convene a panel after determining ...

Latest AFCA data shows big shifts in complaints

JAMIE WILLIAMSON  |  WEDNESDAY, 20 JUL 2022
In the realm of investments and advice, the number of complaints made to the Australian Financial Complaints Authority over the interpretation of product terms and conditions increased more than six-fold last financial year, while complaints about inappropriate ...

Natalie Cameron named AFCA lead ombudsman

ANDREW MCKEAN  |  THURSDAY, 7 JUL 2022
The Australian Financial Complaints Authority has appointed Natalie Cameron as its new lead ombudsman for banking and finance. Cameron moves into the position from her current appointment as lead ombudsman for investments and advice at AFCA. She has ...