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Search ResultsShowing 21 - 30 of 76 results for "Australian Financial Complaints Authority"
Industry digs deep amid bushfire crisis
ELIZABETH MCARTHUR  |  MONDAY, 6 JAN 2020
... support to contact their local Westpac Bank Manager or call our Westpac Assist." The Australian Financial Complaints Authority has established a dedicated bushfire support information hub. The hub will assist customers in making insurance claims and ...
Concerns over cancelled ASFL complaints
ELIZA BAVIN  |  THURSDAY, 19 DEC 2019
... regulator said. "Since the suspension of KP International Group Australia AFS licence, the Australian Financial Complaints Authority (AFCA) has notified ASIC that it has received multiple complaints from people located offshore regarding a company purporting ...
Fix gaps in AFCA remit: Creevey Russell
ELIZABETH MCARTHUR  |  MONDAY, 9 DEC 2019
... Dan Creevey is calling on the government to urgently fix gaps in reforms made to the Australian Financial Complaints Authority, with certain groups at risk. As part of the reforms following the Royal Commission, changes were made to the jurisdiction ...
Why joint effort is required in advice
ELIZABETH MCARTHUR  |  THURSDAY, 5 DEC 2019
... the Financial Services Council, Association of Superannuation Funds of Australia, the Australian Financial Complaints Authority, the Tax Practitioners Board and ASIC were also in attendance. "As a wider profession we're acutely aware of trying to ...
ASIC freezes Sydney advisers' assets
ELIZA BAVIN  |  WEDNESDAY, 6 NOV 2019
... investigation in relation to allegations that Mr Hopkins and QWL failed to assist the Australian Financial Complaints Authority (AFCA) to resolve client complaints," the regulator said. ASIC said the orders restrain Hopkins and QWL dissipating or diminishing ...
AFCA appoints chief operating officer
ELIZABETH MCARTHUR  |  MONDAY, 4 NOV 2019
The Australian Financial Complaints Authority (AFCA) has appointed a chief operating officer from the Australian Tax Office. Justin Untersteiner will join AFCA from the start of December. AFCA chief executive and chief ombudsman David Locke said Untersteiner's ...
AFCA delivers $185m in compensation
ELIZABETH MCARTHUR  |  FRIDAY, 1 NOV 2019
The Australian Financial Complaints Authority has delivered $185 million in compensation to consumers in its first year of operation. AFCA received a 40% uptick in complaints compared to previous complaints schemes. About 77% of complaints lodged have ...
AFCA gets 1450 complaints a week
ELIZABETH MCARTHUR  |  WEDNESDAY, 16 OCT 2019
The Australian Financial Complaints Authority has received 1450 complaints every week so far this financial year. This number has AFCA on track to beat its previous record. In July, after six months in operation the authority had received just over ...
Queensland-based AFSL suspended
ELIZABETH MCARTHUR  |  TUESDAY, 10 SEP 2019
... services covered by its licence. Financial Options has since applied for membership with Australian Financial Complaints Authority (AFCA). Financial Options' licence has been suspended until 26 February 2020 - that period should allow time for the firm ...
ASIC approves name and shame rules
KARREN VERGARA  |  TUESDAY, 27 AUG 2019
The corporate regulator has given the Australian Financial Complaints Authority the green light to name financial services companies and superannuation funds in its determinations. In deciding to disclose names, ASIC said this will help identify conduct ...
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