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Showing 41 - 50 of 189 results for "Australian Financial Complaints Authority"

Treasury consults on giving AFCA more super powers

JAMIE WILLIAMSON  |  TUESDAY, 23 MAY 2023
Treasury is consulting on whether the Australian Financial Complaints Authority (AFCA) should have its remit expanded to deal with more complaints related to superannuation, following the Federal Court's MetLife decision. As it stands, under Part 7.10A ...

AFCA tallies up COVID-19 complaints

JAMIE WILLIAMSON  |  FRIDAY, 12 MAY 2023
The Australian Financial Complaints Authority (AFCA) received close to 1500 complaints about superannuation funds over the course of the COVID-19 pandemic. Releasing data now that the World Health Organisation has declared the pandemic over, AFCA said ...

AFCA appoints lead ombudsman, investments and advice

CHLOE WALKER  |  TUESDAY, 9 MAY 2023
... After acting in the role for 16 months, Shail Singh has officially been appointed as the Australian Financial Complaints Authority's (AFCA's) lead ombudsman, investments and advice. Singh was appointed ombudsman when AFCA opened its doors in 2018, before ...

Adviser complaints rise, super complaints decrease

KARREN VERGARA  |  WEDNESDAY, 19 APR 2023
... while those related to financial advisers have shot up, the latest statistics from the Australian Financial Complaints Authority (AFCA) shows. In the six months to December 2022, AFCA received 2538 superannuation complaints, while financial adviser-related ...

AFCA chief to serve second term

JAMIE WILLIAMSON  |  THURSDAY, 13 APR 2023
David Locke has been reappointed as chief executive and chief ombudsman of the Australian Financial Complaints Authority, as the body marks $1 billion in compensation delivered to consumers since its inception. Locke will serve a second five-year term ...

ASIC cans Binance AFSL

KARREN VERGARA  |  TUESDAY, 11 APR 2023
... services laws in Australia, including access to external dispute resolution through the Australian Financial Complaints Authority. Our targeted review of these matters is ongoing, including focus on the extent of consumer harms," he said. Binance continues ...

Jones to prioritise CSLR legislation

KARREN VERGARA  |  TUESDAY, 21 MAR 2023
... strengthen consumer protections. "Right now, there are around 2000 cases on hold with the Australian Financial Complaints Authority (AFCA), awaiting passage of the CSLR. In another 30 cases, compensation has been awarded, but can't be paid until the ...

FPA voices concern on proposed CSLR, FAR laws

ANDREW MCKEAN  |  FRIDAY, 10 MAR 2023
... to ensure that consumers are covered for the full range of matters considered by the Australian Financial Complaints Authority (AFCA), including managed investment schemes (MIS)," Abood said. Of note, yesterday Treasury announced the start of its review ...

Advice complaints decelerate: AFCA

KARREN VERGARA  |  WEDNESDAY, 8 MAR 2023
... advice-related complaints has slashed by nearly half in the last year, according to the Australian Financial Complaints Authority (AFCA). AFCA registered 2211 financial advice-related complaints in 2022, the majority of which concern Dixon Advisory and ...

ASIC bans mortgage broker for eight years

KARREN VERGARA  |  MONDAY, 27 FEB 2023
... self-managed superannuation funds. ASIC also found that Childs failed to follow through with an Australian Financial Complaints Authority determination following a complaint from a Think Money client. Childs played a "significant role in the disposal ...