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Search ResultsShowing 1 - 10 of 89 results for "AFCA"
817 super complaints during COVID-19
ELIZABETH MCARTHUR  |  WEDNESDAY, 23 SEP 2020
... COVID-19 can be seen in the spikes in complaints relating to travel insurance and early access to superannuation in particular," AFCA chief executive and chief ombudsman David Locke said. "With the early access to superannuation, complaints initially ...
End of Super Complaints Tribunal nears
ELIZABETH MCARTHUR  |  MONDAY, 21 SEP 2020
... Complaints Tribunal (SCT) will cease to exist at the end of this year, with the Australian Financial Complaints Tribunal (AFCA) seeking to handle any remaining complaints currently with the SCT. AFCA has opened consultation on changing its rules to allow ...
Technology can ease adviser red tape: Academic
KARREN VERGARA  |  THURSDAY, 3 SEP 2020
... a matter of regaining trust, rather if advisers can be "trustworthy" again, she said. David Locke, the chief executive of AFCA, appeared briefly at the virtual congress signaling some good news that the industry could be on its way to regaining trust ...
Brisbane broker permanently banned
ALLY SELBY  |  TUESDAY, 11 AUG 2020
... failed to comply with his obligations under the National Credit Act after he refused to give effect to a determination made by AFCA requiring him to pay an amount to the complainants. In addition, ASIC found he had also failed to lodge an annual compliance ...
AFCA creates new role
ANNABELLE DICKSON  |  TUESDAY, 4 AUG 2020
The Australian Financial Complaints Authority (AFCA) has appointed Campbell Daff to the newly created position of head of membership services. Daff has significant experience in the design and delivery of membership value and service propositions and ...
AFCA sees 14% rise in complaints
ELIZA BAVIN  |  THURSDAY, 2 JUL 2020
... dispute with their super fund, bank, insurer or financial firm lodged more than 80,000 complaints in the last 12 months, with AFCA securing $258.6 million in compensation and refunds direct to consumers. People made 80,546 complaints to AFCA between ...
ASIC cancels two AFSLs
ELIZA BAVIN  |  MONDAY, 1 JUN 2020
... registered managed investment schemes. Australian Golden Securities is required to maintain public indemnity insurance and AFCA membership for 12 months. ASIC said both companies can apply to the Administrative Appeals Tribunal for a review of its de ...
Complaints abound during COVID-19: AFCA
ELIZA BAVIN  |  THURSDAY, 28 MAY 2020
The Australian Financial Complaints Authority (AFCA) has received over 3180 COVID-19 related financial complaints since the pandemic was declared in March, with more than 600 directed at superannuation funds. Speaking to members at on online forum ...
QSuper not to appeal AFCA win
KANIKA SOOD  |  THURSDAY, 7 MAY 2020
The $110 billion superannuation fund has decided to not appeal a Federal Court order upholding an AFCA decision but says it creates further obligations for superannuation trustees. In April, QSuper's board appealed unsuccessfully to the Federal ...
Life insurers prepare for grilling
HARRISON WORLEY  |  FRIDAY, 24 APR 2020
... before the committee on Tuesday. The hearings will kick off with the Insurance Council of Australia, before moving on to AFCA, Allianz, ClearView and AIA. TAL Life - who is defending Federal Court proceedings brought against it by ASIC relating to a ...
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