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Showing 61 - 70 of 195 results for "AFCA"

CSLR establishment is critical: FPA

CHLOE WALKER  |  FRIDAY, 12 AUG 2022
... recent notice for former Dixon Advisory clients to register any complaints with the Australian Financial Complaints Authority (AFCA). Just last week, advisers were prompted by the corporate regulator to movie quickly with their complaints to be eligible ...

Contact AFCA now: ASIC urges Dixon Advisory clients

JAMIE WILLIAMSON  |  THURSDAY, 4 AUG 2022
... compensation. ASIC plans to write to former clients of Dixon Advisory to let them know that they must lodge a formal complaint with AFCA if they believe they have suffered a loss as a result of the firm's misconduct. They must also do it before Dixon ...

Latest AFCA data shows big shifts in complaints

JAMIE WILLIAMSON  |  WEDNESDAY, 20 JUL 2022
... increased more than six-fold last financial year, while complaints about inappropriate advice more than halved. Latest data from AFCA shows it received 654 complaints about product terms and conditions in FY22, catapulting it to the top of the list for ...

Natalie Cameron named AFCA lead ombudsman

ANDREW MCKEAN  |  THURSDAY, 7 JUL 2022
... and finance. Cameron moves into the position from her current appointment as lead ombudsman for investments and advice at AFCA. She has been acting in the banking and finance role since January. AFCA chief ombudsman and chief executive David Locke said ...

Clear up uncertainty: AFA, FPA

JAMIE WILLIAMSON  |  FRIDAY, 17 JUN 2022
... consideration of alternative strategies and products; certainty enabling shorter advice documents; and increased certainty with how AFCA will judge complaints. The AFA also called for the introduction of a public forum for resolving regulatory uncertainty ...

AFCA adopts user pays funding model

CASSANDRA BALDINI  |  TUESDAY, 31 MAY 2022
... extensive consultation with industry and will come into effect on July 1. Under the new model, those organisations that use AFCA's services more frequently will pay more for their membership once they pass a threshold, while those entities that don't ...

AFCA adopts case merit assessments

JAMIE WILLIAMSON  |  MONDAY, 9 MAY 2022
... assessment process, so that complaints where no error or financial loss has occurred can be identified and excluded quickly. AFCA conducted a three-month pilot program last year during which complaints were subjected to a merit assessment during the ...

ASIC suspends Dixon Advisory AFSL

ELIZABETH MCARTHUR  |  TUESDAY, 19 APR 2022
... can continue to access financial services. It also requires the maintenance of dispute resolution arrangements including AFCA membership until 8 April 2023; and requires the maintenance of compensation arrangements that comply with the Corporations Act ...

AFCA consults on funding

ELIZABETH MCARTHUR  |  THURSDAY, 10 MAR 2022
... Financial Complaints Authority is consulting with financial firms on a new user-pays funding model. Under the proposed model AFCA estimates that 90% of its members would see a positive or neutral impact on total cost and one in five members would experience ...

Advisers cautious of election promises

KARREN VERGARA  |  THURSDAY, 3 MAR 2022
... constructed pieces of law and regulation in the name of simplicity, he said. Additionally, Brown hopes to gain more clarity from AFCA to minimise complaint litigation risk advisers face.