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Showing 41 - 50 of 312 results for "AFCA"

Sequoia expects earnings hit from Shield, First Guardian

KARREN VERGARA  |  TUESDAY, 16 DEC 2025
... Sequoia was already dealing with $22 million worth of complaints lodged with the Australian Financial Complaints Authority (AFCA) with respect to Shield and First Guardian. Sequoia, instead, is counting on superannuation funds' reserves to remediate ...

Mulino wants PII to step up to make CSLR sustainable

KARREN VERGARA  |  MONDAY, 15 DEC 2025
... to maintain PII for the same length of time as they are required to maintain (Australian Financial Complaints Authority (AFCA) membership after licence cancellation, which is for at least 12 months. Shadow Financial Services Minister Pat Congaghan has ...

1659 First Guardian, Shield complaints reach AFCA

KARREN VERGARA  |  MONDAY, 8 DEC 2025
... Master Fund and First Guardian Master Fund-related complaints lodged with the Australian Financial Complaints Authority (AFCA) has grown to 1659. AFCA said the latest figure represents the total as at December 3. AFCA did not provide a breakdown of how ...

APRA-regulated funds should not pay CSLR special levy: SMC

MATTHEW WAI  |  MONDAY, 24 NOV 2025
... the SMSF Association have advocated for spreading the special levy to across all Australian Financial Complaints Authority (AFCA) sub-sectors. However, the SMC is calling on the government to rule out cross-subsidisation of the CSLR's excess costs by ...

Majority of SMSF establishments based on bad advice: ASIC

KARREN VERGARA  |  THURSDAY, 6 NOV 2025
... protections, including the benefits of prudential regulation and the ability to make a complaint about the fund or its trustees to AFCA," he added. In response to the report, SMSF Association chief executive Peter Burgess said the "findings are not representative ...

ASIC labels digital assets as financial products

MATTHEW WAI  |  THURSDAY, 30 OCT 2025
... which is currently in consultation. They will also need to become a member of the Australian Financial Complaints Authority (AFCA). According to INFO 225, entities and their advisers need to consider all the rights and benefits, and arrangements in connection ...

UGC auditor 'comprehensively failed', registration stripped

JAMIE WILLIAMSON  |  MONDAY, 27 OCT 2025
... and when they fail in their duties, the consequences for investors can be severe," ASIC deputy chair Sarah Court said. The AFCA membership of UGC has been temporarily reinstated so that impacted investors can make complaints through until 31 March 20 ...

FEATURE: Fund admin | Tight Ship

KARREN VERGARA  |  FRIDAY, 24 OCT 2025
... inform them as soon as possible." Superannuation-related complaints lodged with the Australian Financial Complaints Authority (AFCA) totalled 7325 in the last financial year. Delays in claims handling was the top issue among members, reaching a staggering ...

Complaints still too high: AFCA annual review

ANGELIQUE MINAS  |  THURSDAY, 23 OCT 2025
The Australian Financial Complaints Authority's (AFCA) annual review shows that in FY25, and for the second consecutive year, more than 100,000 complaints were lodged. In investments and advice, large scale collapses in the financial advice industry ...

Feature: Group insurance | Cold comfort

MATTHEW WAI  |  WEDNESDAY, 22 OCT 2025
... dependents, can also help urge trustees/insurers to expedite and support such cases. "Australian Financial Complaints Authority (AFCA) and industry guidance also recommend prioritising vulnerable claimants and providing extra support for complex family ...