The latest issue of Financial Standard now available as an e-newspaper Search Results | Showing 1 - 10 of 28 results for "David Locke" |
| | | ... environment" and that there are no systemic issues with its independence and operations, chief ombudsman and chief executive David Locke said that results overall show a positive report card. He acknowledged that there are areas where AFCA can improve ... |
| | | | ... compare their performance against anonymised but similar financial firms. AFCA chief executive and chief ombudsman David Locke said the dashboard is a significant milestone and will ultimately help financial firms reduce customer complaints. "Using the ... |
| | | | ... and cheaper for consumers and firms compared to an alternative such as a court or tribunal," AFCA chief executive David Locke said. "We also saw that over 70% of cases were resolved in the early stages of AFCA's process with an agreement being reached ... |
| | | | ... and refunds, and over $200 million in remediation payments since AFCA's start in November 2018. AFCA chief executive David Locke said government support, business relief measures and a steadying economy had a positive effect on complaint levels in 2020-21. ... |
| | | | ... practice. Ms McClelland will bring deep and diverse experience to leadership of the committee," AFCA chief executive David Locke said. Last year, the LCCC said life insurers were not taking their obligations under the Life Insurance Code of Practice ... |
| | | | ... in the insurance industry. She brings many years of experience in consumer law and insurance," AFCA chief ombudsman David Locke said. Curtis takes over from John Price who is retiring as lead ombudsman after 17 years with AFCA and its predecessor schemes. ... |
| | | | ... clarity around why decisions are made but could be used when supporting evidence is needed." AFCA chief ombudsman David Locke said record keeping and communication are key for advisers to avoid complaints and address them effectively. "Documents created ... |
| | | | ... significant reform of financial services complaints resolution in Australia," AFCA chief ombudsman and chief executive David Locke said. "We are proud of all that AFCA has achieved in the space of two years. AFCA welcomes the opportunity to make a submission ... |
| | | | ... loans (5722) and motor vehicle comprehensive insurance (4104). Despite the increase in complaints, chief executive David Locke said AFCA was able to resolve the majority of complaints quickly, with complaints taking an average of 73 days to reach an ... |
| | | | ... relating to travel insurance and early access to superannuation in particular," AFCA chief executive and chief ombudsman David Locke said. "With the early access to superannuation, complaints initially related to delays in payments. It was challenging ... |
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| | KARREN VERGARA | 12:24PM Hostplus and Intrust Super have finalised their merger, as first reported by Financial Standard in May. | ELIZABETH MCARTHUR | 12:16PM A $2 billion industry fund has reduced its insurance premiums by more than 17%. | | | ELIZABETH MCARTHUR | 12:13PM Perpetual Asset Management Australia launched one active ETF and is gearing up to launch a second. | ELIZABETH MCARTHUR | 12:57PM La Trobe Financial has been fined for misleading investors in its $5 billion fund. |
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