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Showing 31 - 38 of 38 results for "David Locke"

New AFCA remit not enough: Law firm

KANIKA SOOD  |  MONDAY, 17 JUN 2019
... financial complaints from 1 January 2008 onwards for the twelve months that start on July 1. AFCA chief executive David Locke said in most cases, the body would only be able to consider matters within last six years, or two years if the complaint had ...

AFCA seeks to strengthen leadership

ELIZABETH MCARTHUR  |  THURSDAY, 23 MAY 2019
... Complaints Authority (AFCA) is recruiting for a number of newly-created senior roles. Chief ombudsman and chief executive David Locke will appoint a deputy chief ombudsman and general counsel. The new leadership roles will be necessary as AFCA's jurisdiction ...

ASIC to strengthen complaints handling

ELIZABETH MCARTHUR  |  THURSDAY, 16 MAY 2019
... announcement that it will strengthen complaints handling within financial firms. AFCA chief ombudsman and chief executive David Locke said: "Increased transparency is good news." It will help firms to continuously improve, and that will be good for the ...

AFCA hears legacy complaints

KANIKA SOOD  |  THURSDAY, 21 FEB 2019
... approved by the Australian Securities and Investments Commission (ASIC). AFCA chief ombudsman and chief executive David Locke said AFCA will work with all stakeholders to implement these changes fairly and effectively. "We believe that this will provide ...

AFCA appoints new ombudsman

DARREN SNYDER  |  THURSDAY, 7 FEB 2019
... telecommunications, finance and e-commerce. He has also run his own small business. AFCA chief executive and chief ombudsman David Locke said: "AFCA recognises the importance of small businesses and the final report from the Hayne Royal Commission clearly ...

AFCA receives 500 super complaints in first month

HARRISON WORLEY  |  THURSDAY, 6 DEC 2018
... contributing to 45% and 21% of complaints each. But according to the authority's chief executive and chief ombudsman David Locke, the new kid on the block's tough first month met expectations. "This number of calls and complaints is on par with what ...

AFCA creates small businesses ombudsman role

KARREN VERGARA  |  FRIDAY, 16 NOV 2018
... need and expense of going to court to resolve financial disputes," she said. AFCA chief ombudsman and chief executive David Locke said: "With the arrival of AFCA, and the increase in monetary limits, many small business complaints will now be covered ...

AFCA appoints chief executive

KANIKA SOOD  |  FRIDAY, 15 JUN 2018
The one-stop shop for financial services complaint has chosen David Locke as its chief ombudsman and chief executive. Locke is currently the Australian Charities and Not-for-Profits Commission (ACNC)'s assistant commissioner, charity services. ACNC ...
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