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Showing 101 - 110 of 438 results for "satisfaction"

Sargon trustee businesses sale expected soon

KANIKA SOOD  |  THURSDAY, 26 MAR 2020
... filings yesterday. The platform business said the sale is expected to complete by March 31 or soon after, subject to satisfaction of conditions. Meanwhile, Madison Financial Group's sale is expected to complete in April. "Once the results of the sale ...

Formalising feedback creates trust: HBL Mann Judd

ELIZA BAVIN  |  THURSDAY, 12 MAR 2020
... even within divisions." Tilse said the NPS program routinely highlights the strong link between client and staff satisfaction levels across professional service firms. "This does make the business case for investing in your people pretty clear," he said. ...

Banking sector losses continue

ELIZA BAVIN  |  THURSDAY, 23 JAN 2020
... "Australia's banks all face the same brand challenge in the coming year, to restore trust, customer retention and satisfaction, and ultimately to rebuild their brand value."

Why women struggle in financial advice

ELIZABETH MCARTHUR  |  THURSDAY, 16 JAN 2020
... an employment law perspective, however we've discovered they significantly impact career progression and job satisfaction for female advisers," Roberts said. Ros Whiting from the University of Otago, who also co-authored the study, added that there ...

Bank of Mum and Dad forking out serious dosh

ALLY SELBY  |  TUESDAY, 14 JAN 2020
... assist their loved ones," Funder said. Financial adviser Hugh Robertson said his Baby Boomer clients get "tremendous satisfaction" from this new trend of wealth transfer. "A number of our clients want to help their kids now when it will add the most ...

Global manager's Aussie distribution head retires

KANIKA SOOD  |  MONDAY, 13 JAN 2020
... strong support from the institutional market." "The business has also succeeded in achieving high levels of client satisfaction over the years thanks to Murray's thoughtful and effective approach to client service." In October, T.Rowe Price hired ...

Industry funds dominate satisfaction

JAMIE WILLIAMSON  |  THURSDAY, 9 JAN 2020
A $10 billion superannuation fund has topped the ranks for member satisfaction as it readies for merger, joining seven other industry funds in the top 10. Tasplan achieved the highest satisfaction rating of any super fund in Roy Morgan's latest Superannuation ...

Morningstar bets on advice software

KANIKA SOOD  |  MONDAY, 4 NOV 2019
... Gara said in a statement. "Our focus on the advice workflow has earned us a loyal client base with leading customer satisfaction scores. As part of Morningstar, AdviserLogic clients will benefit from additional investment and the depth and breadth of ...

KPMG foretells open super era

HARRISON WORLEY  |  WEDNESDAY, 16 OCT 2019
... sometimes sub-optimal processes, and develop long-term member relationships that results in higher rates of member satisfaction and retention," she said. "All funds, retail, industry or other should be looking at these possibilities now."

AMP shamed by CHOICE

ELIZA BAVIN  |  THURSDAY, 10 OCT 2019
... substantial financial advice fees without delivering a service. CHOICE also lambasted AMP for having "the lowest customer satisfaction ratings on record" in 2018. AMP has faced increased scrutiny since the revelations from the Royal Commission which ...