Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 61 - 70 of 438 results for "satisfaction"

Adviser platform satisfaction slips

ANNABELLE DICKSON  |  WEDNESDAY, 7 JUL 2021
The level of satisfaction financial advisers have with their main platform has dropped as the pandemic puts pressure on platform providers to increase capabilities, new research shows. Investment Trends' latest Adviser Technology Needs Report showed ...

CalPERS adds chief equity officer

JAMIE WILLIAMSON  |  THURSDAY, 24 JUN 2021
... Diversity Advisory Council, and work with the CalPERS Health Program and contracting health plans to survey member satisfaction using race, ethnicity, and gender identity data. Timberlake D'Adamo first joined CalPERS in 2016 as chief compliance officer ...

Aware Super, MIRA acquisition progresses

ANNABELLE DICKSON  |  MONDAY, 21 JUN 2021
... the first step in progressing the acquisition as it remains subject to shareholder approval, court approval and the satisfaction or waiver of certain other customary conditions as outlined in the scheme implementation deed. The Vocus board continues ...

iFactFind launches

KARREN VERGARA  |  TUESDAY, 15 JUN 2021
... financial planning, as licensees and advisory firms look to technology to help drive practice efficiencies and client satisfaction and manage the mounting compliance burden. While there isn't a silver bullet, iFactFind can be the single source of ...

CFS, UniSuper win customer satisfaction nods

KARREN VERGARA  |  FRIDAY, 11 JUN 2021
Colonial First State and UniSuper are the superannuation of choice for consumers, taking home the highest satisfaction ratings in Roy Morgan's annual awards. CFS received the Retail Super Fund of the Year nod in the 2020 Customer Satisfaction Awards ...

Aged care expenditure to jump 37%

ALEX DUNNIN  |  TUESDAY, 11 MAY 2021
... website and contact centres will receive extra attention through the imposition of higher performance and client satisfaction targets. Disclosure standards of performance of providers against Aged Care Quality Standards will also be enhanced. These reforms ...

Risk inflows stagnant, satisfaction varies

ANNABELLE DICKSON  |  WEDNESDAY, 31 MAR 2021
Risk premium inflows experienced marginal decreases in the 12 months to December 2020 as the gap in consumer satisfaction grows, new research shows. The latest data from Plan For Life showed total inflows increased 0.5% to $16.3 billion with just a ...

Aware to restructure advice offering

ELIZABETH MCARTHUR  |  WEDNESDAY, 24 MAR 2021
... member," she said. "It's a completely appropriate level of advice for many of our members, and we're currently recording satisfaction rates above 95% so it's clearly working for them. That's why we have invested in this area in particular - it's a great ...

Brian Hartzer to release leadership book

ELIZABETH MCARTHUR  |  TUESDAY, 23 MAR 2021
... display, their new jacket, their fitness watch or their new handbag," he writes. Elsewhere, Hartzer discusses staff satisfaction surveys and shares an anecdote about an entire department being made redundant at an unidentified bank. He said thanks to ...

APRA closes Westpac probe

ELIZA BAVIN  |  FRIDAY, 12 MAR 2021
... operational risk profile, will also remain in place until Westpac completes its remediation under the CEU to APRA's satisfaction. APRA deputy chair John Lonsdale said: "Although the investigation has not found evidence of breaches of the Banking Act ...