Super funds' IDR process weak, inadequate: AFCABY KARREN VERGARA | FRIDAY, 5 APR 2024 12:40PMSuperannuation funds are increasingly flouting their internal dispute resolution (IDR) process and are not doing enough to resolve member complaints before they reach the Australian Financial Complaints Authority (AFCA).
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Fiona Mann
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BRIGHTER SUPER
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Brighter Super head of listed equities and ESG Fiona Mann was shaped by a childhood steeped in military-like discipline and global nomadism. Andrew McKean writes.
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