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Super funds' IDR process weak, inadequate: AFCA

KARREN VERGARA  |  FRIDAY, 5 APR 2024
... are bypassing super funds' IDR processes and instead make a beeline for AFCA, senior manager of superannuation Rhys Lloyd said. For claims delay cases that leapfrog to AFCA, Lloyd finds 96% are resolved without needing a recommendation or determination. ...
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