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Showing 1 - 10 of 92 results for "Resolving"

Five megatrends shaping financial services: McCrindle

CHLOE WALKER  |  FRIDAY, 23 FEB 2024
... that are ripe for AI," McCrindle said. "AI is not really going to take over tasks that are distinctively human, such as resolving conflict, connecting with others, communicating with people, making nuanced decisions, but if its repetive or sequential ...

ASX calls time on mFund settlement service

ANDREW MCKEAN  |  TUESDAY, 28 NOV 2023
... investment strategies and asset classes to investors through mFund. Consequently, ASX questioned the effectiveness of resolving mFund's operational and connectivity challenges in improving its appeal as a settlement service for unlisted managed funds ...

NAB to pay $2.1m for knowingly overcharging customers

JAMIE WILLIAMSON  |  FRIDAY, 22 SEP 2023
... unconscionable conduct ruling, penalty and resulting remediation program demonstrates the consequences that come from not resolving an issue in a timely way. If systems have let customers down, we expect all financial institutions, especially our banks ...

New CFS platform at the cutting Edge: Quirk

CHLOE WALKER  |  TUESDAY, 1 AUG 2023
... not going to compromise on quality and delivery, and we spent the last couple of months testing our proposition, both resolving items and experience outcomes based on feedback or those advisers, but also testing with a broader group of advisers over ...

Rethinking retirement: Focus on spending, not saving

ANDREW MCKEAN  |  FRIDAY, 21 JUL 2023
... their own money," he said. Australian Unity Group chief executive for wealth & capital markets Esther Kerr believes that resolving the fear surrounding retirement isn't just about finances. She called for an interdisciplinary approach, suggesting ...

ASIC slaps interim stop order on ClearView

KARREN VERGARA  |  WEDNESDAY, 19 JUL 2023
... can continue submitting applications for ClearView products," ClearView wrote. "ClearView Life is working with ASIC on resolving the matter urgently and updating the wording of the target market determination (TMD) descriptions of these two covers." ...

TAL, AIA dominate group life market

ANDREW MCKEAN  |  WEDNESDAY, 19 APR 2023
... disputes lodged (715), with an estimated payout of $8438, while Qinsure had the lowest number of disputes lodged (72), resolving 70 of them.

AustralianSuper botches major tech upgrade

ANDREW MCKEAN  |  TUESDAY, 29 NOV 2022
... amounts different from their initial requests. AustralianSuper apologised to impacted members, saying it was working on resolving all issues as quickly as possible, redirecting all available staff to assist. However, some members spoke out online and ...

AFCA secures $900m in compensation

CASSANDRA BALDINI  |  MONDAY, 21 NOV 2022
... resolved the better, because financial disputes can be very stressful." Locke added that AFCA's role is not just in resolving disputes but also about working with the financial services industry to help it improve practices A Treasury-led review found ...

Westpac updates on strategic priorities

CASSANDRA BALDINI  |  MONDAY, 7 NOV 2022
... sustainable improvements." "Progress included halving the number of outstanding high-rated issues since September 2020 and resolving seven significant regulatory matters and court actions." Its strategy going forward will focus on banking in Australia ...
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