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Showing 121 - 130 of 214 results for %22Satisfaction Report%22

Back-office upgrade is front of mind for time-conscious advisers

MICHELLE BALTAZAR  |  WEDNESDAY, 2 MAR 2016
... create for advice businesses is significant... the process will lead to faster turnaround times and better client satisfaction," he said. This integration will be progressively rolled out this month to advisers accessing dealer services from netwealth ...

Margin loans keep pace with shrinking customer-base

ALEX BURKE  |  WEDNESDAY, 10 FEB 2016
... appear to be increasingly satisfied with their margin lenders, giving high ratings across Investment Trends' "key satisfaction drivers". The report added that this "has translated into satisfaction with margin lenders returning to pre-GFC levels." In ...

Price is wrong for supermarket super

ALEX BURKE  |  FRIDAY, 28 AUG 2015
... use a supermarket super fund if it charged no fees. CoreData correlates these findings with an increased sense of satisfaction with members' current funds; nearly three quarters (73.5%) indicated they felt this way, up from 65.6% in 2014, which reflects ...

Planners continue insurer switches

DARREN SNYDER  |  TUESDAY, 25 AUG 2015
... planner relationships were OnePath, AIA Australia, BT Life and TAL. The top three risk software providers by planner satisfaction were XPLAN (IRESS), COIN and Midwinter. "Insurer relationships remain in a state of flux," Choi said. "While planners are ...

Mercer launches super data analytics tool

MARK SMITH  |  TUESDAY, 18 AUG 2015
... predictive analytic algorithms and member insights that can reveal new opportunities for funds." Edge also measures member satisfaction and retirement readiness using Mercer's Retirement Readiness Index.A Funds can use this information to help members ...

New guide teaches social media best practice

MARK SMITH  |  MONDAY, 10 AUG 2015
... world is changing and that tailoring communication channels to client preferences will be a key driver of client satisfaction and loyalty. "There are now more mobile devices in the world than there are people. With the rate of mobile devices growing ...

Financial services fail to share mental health data

MARK SMITH  |  FRIDAY, 24 JUL 2015
... (ACSI), only a third of financial services companies disclose workforce turnover rates, just a quarter reveal workforce satisfaction measures and only two in 10 disclose rates of absenteeism (21%). They score better on more formal initiatives where 92% ...

Super fund members switching at record rates: research

DARREN SNYDER  |  MONDAY, 6 JUL 2015
... retirement projections, online fund consolidation and visibility of super from their bank account. Members' overall satisfaction ratings declined industry wide with less confidence in the manager of their retirement funds to provide direction and reassurance ...

Advisers waiting on the sidelines with smart beta

LAURA MILLAN  |  MONDAY, 29 JUN 2015
... transparency of "ETFs that track the most complex indices, and that are sold primarily for their outperformance." However, satisfaction with smart beta ETFs was high, with 74% of investors declaring they are satisfied. Causer said that a difficulty for ...

Investors concerned smart beta lacks transparency

LAURA MILLAN  |  WEDNESDAY, 24 JUN 2015
... transparency of "ETFs that track the most complex indices, and that are sold primarily for their outperformance." However, satisfaction with smart beta ETFs is high, with 74% of investors declaring they are satisfied. When asked about their list of priorities ...