Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 111 - 120 of 214 results for %22Satisfaction Report%22

Super inefficiencies coming to the fore

DARREN SNYDER  |  TUESDAY, 20 SEP 2016
... differences between superannuation funds. This inhibits competition within the system and can lead to sub-optimal satisfaction amongst superannuation members when their expectations are not met at claim time," Fox said. "We consider that to improve competition ...

Westpac tops S&P ESG index

ALEX BURKE  |  MONDAY, 12 SEP 2016
... development," which included leadership development programs and flexible hours, have led to higher levels of employee satisfaction. The report also hailed Westpac's commitment towards improving risk management practices in its investment and lending ...

CFS adds aged care annuity to FirstChoice

KERRIE SYDEE  |  MONDAY, 29 AUG 2016
... retirement platform, as rated by advisers. "Offering leading retirement products on our platform results in stronger satisfaction and longer relationships with clients." Chun added being able to provide access to annuities on platform makes it easier ...

Risk advice revenue falls 7pc in 2016

KERRIE SYDEE  |  WEDNESDAY, 24 AUG 2016
... easier for planner to recommend an insurer if the client has already heard of them." BT Life achieved the highest user satisfaction among life insurers, followed by AIA Australia and TAL. OnePath continued to lead the life insurance market by share of ...

Retiree expenditure remains modest: study

DARREN SNYDER  |  TUESDAY, 23 AUG 2016
... households, including wealthy ones, have relatively modest expenditure and - on average - have the highest financial satisfaction." ACFS executive director, Professor Rodney Maddock, said the report's findings provided important evidence in the discussion ...

Super funds struggling as member engagement decreases

ALEX BURKE  |  MONDAY, 8 AUG 2016
... whose engagement decreased from 47.4% to 41.3%. Unsurprisingly, this also coincides with a slide in members' overall satisfaction with their super funds. In 2015, 73.5% of surveyed members were satisfied with their main super fund; this has fallen to ...

Adviser commitment to tech relationships falling

KERRIE SYDEE  |  FRIDAY, 1 JUL 2016
... providers to demonstrate they are meeting both planners' and clients' needs, as there is a strong correlation between satisfaction and the intention to switch. "One of the key challenges affecting providers in the current environment has been the increased ...

Sentiment recovers but cash still king

MARK SMITH  |  THURSDAY, 9 JUN 2016
... coming a distant second (22.0%)." Turnbull added things may change in the future with a general decline in investor satisfaction with the performance of their cash over recent quarters. "While cash remains popular among investors, only one quarter (23.9%) ...

SMSF accountants seek investment product knowledge

DARREN SNYDER  |  WEDNESDAY, 1 JUN 2016
... planners and dealer groups are taking the initiative to form referral arrangements with one another. Accountants' satisfaction with their SMSF software has remained high over the last 12 months, according to Investment Trends. Cloud-based solutions Class ...

BNP Paribas wins another custody mandate

MARK SMITH  |  MONDAY, 14 MAR 2016
... partners grow is a major part of our focus." BNP Paribas Securities Services was ranked top custodian for client satisfaction in the Global Custodian Agent Banks in Major Markets Survey, ranking top in all categories of settlement, asset servicing, relationship ...

Editor's Choice

Australian Retirement Trust people chief to depart

ELIZABETH FRY
Australian Retirement Trust has confirmed the departure of chief people officer Helen Jackson, who will leave at the end of the financial year.

SSGA loses $2.4bn in two months

KARREN VERGARA
State Street Global Advisors (SSGA) suffered $2.4 billion in net outflows over the last two months of 2023, the majority of which hit its Australian and international equities products.

AFCA seeks industry feedback on approaches

ELIZA BAVIN
The financial complaints authority is asking the industry for feedback on how it approaches issues and reaches decisions.

Apex, ACA partner to broaden client services

ANDREW MCKEAN
Apex Group and ACA Group have formed a partnership to offer their clients a wider range of services.

Videos

Brought to you by
MORE VIDEOS

Products

'Guide To' Series

Pocket investment guides featuring adviser case studies and a glossary.
MORE INFO

Publisher's Forum

Investing trends and strategies from the industry’s thought leaders.
MORE INFO

Product Showcases

Putting the spotlight on investment products that matter.
MORE INFO

Expert Feed

Industry Events

MORE INDUSTRY EVENTS
JUL
16

Advisers Big Day Out - Cairns 

JUL
18

Advisers Big Day Out - Sunshine Coast 

JUL
19

Advisers Big Day Out - Gold Coast 

JUL
23

Advisers Big Day Out - Hobart 

JUL
25

Advisers Big Day Out - Ballarat 

Featured Profile

MORE PROFILES

Jason Huljich

JOINT CHIEF EXECUTIVE OFFICER
CENTURIA CAPITAL LIMITED
A single decision can change your life, and that's exactly what Centuria Capital joint chief executive Jason Huljich learned when he came to Australia in the 1990s. Eliza Bavin writes.
READ MORE
Download the app
Premium subscribers can access even more content from Financial Standard.
Download on the Apple App Store
Download on Google Play
ISS - Institutional Shareholder Services, © Copyright 2024, All Rights Reserved
MarketSage  -  MarketPulse  -  MarketPro  -  MarketReach