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Showing 131 - 140 of 192 results for "Australian Financial Complaints Authority"

Latest data reveals super admin problem

ELIZA BAVIN  |  TUESDAY, 10 MAR 2020
... are to do with account administration issues, according to latest data from AFCA. The Australian Financial Complaints Authority's (AFCA) Datacube revealed out of the 2220 complaints received about the superannuation sector, 49.7% of those were to do ...

Advice complaints low: AFCA

ELIZABETH MCARTHUR  |  WEDNESDAY, 19 FEB 2020
In an update to the SMSF Association conference, the Australian Financial Complaints Authority has revealed complaints about financial advice are minimal. Addressing the conference, Ian Donald and Shail Singh, both ombudsmen at AFCA, said investments ...

FSC calls for CSLR claims cap

ALLY SELBY  |  FRIDAY, 14 FEB 2020
... government did decide to introduce a cross-subsidised CSLR, then it should be funded by Australian Financial Complaints Authority (AFCA) members. "Should the Government opt for a cross-subsidised CSLR, then cross-subsidisation should only apply to a ...

Separate advice and product: AIOFP

ELIZABETH MCARTHUR  |  FRIDAY, 7 FEB 2020
... the disproportionate losses from failed product related unpaid determinations. In the Australian Financial Complaints Authority's (AFCA) submission on the Compensation Scheme of Last Resort, it too addressed managed funds failing as an issue for the ...

NAB revamps superannuation trustee board

KANIKA SOOD  |  TUESDAY, 14 JAN 2020
... Investors. Beth McConnell has 30 years of experience and is an industry panel member at Australian Financial Complaints Authority (AFCA). Karina Kwan is currently a director at WAM Active and ASX-listed regtech Kyckr. She has held senior roles at CBA ...

Latitude Financial joins banks on AFCA complaints list

ALLY SELBY  |  MONDAY, 13 JAN 2020
... suffering what has been deemed the biggest failed IPO of 2019. The data, published by the Australian Financial Complaints Authority, pegged the Commonwealth Bank as the most complained about financial services institution in the country, followed by ...

Industry digs deep amid bushfire crisis

ELIZABETH MCARTHUR  |  MONDAY, 6 JAN 2020
... support to contact their local Westpac Bank Manager or call our Westpac Assist." The Australian Financial Complaints Authority has established a dedicated bushfire support information hub. The hub will assist customers in making insurance claims and ...

Concerns over cancelled ASFL complaints

ELIZA BAVIN  |  THURSDAY, 19 DEC 2019
... regulator said. "Since the suspension of KP International Group Australia AFS licence, the Australian Financial Complaints Authority (AFCA) has notified ASIC that it has received multiple complaints from people located offshore regarding a company purporting ...

Fix gaps in AFCA remit: Creevey Russell

ELIZABETH MCARTHUR  |  MONDAY, 9 DEC 2019
... Dan Creevey is calling on the government to urgently fix gaps in reforms made to the Australian Financial Complaints Authority, with certain groups at risk. As part of the reforms following the Royal Commission, changes were made to the jurisdiction ...

Why joint effort is required in advice

ELIZABETH MCARTHUR  |  THURSDAY, 5 DEC 2019
... the Financial Services Council, Association of Superannuation Funds of Australia, the Australian Financial Complaints Authority, the Tax Practitioners Board and ASIC were also in attendance. "As a wider profession we're acutely aware of trying to ...