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Showing 11 - 20 of 65 results for %22Financial Ombudsman Service Investments%22

MLC Life executive joins AFCA

HARRISON WORLEY  |  FRIDAY, 17 APR 2020
... experience in law, customer relations, disputes and complaints resolution - operating at a senior level across large financial services businesses." Separately, AFCA's decision to award a refund to QSuper member Tommy Lam on two and a half years' worth ...

AFCA looks to expand senior ranks

KRISTI CHENG  |  FRIDAY, 26 JUL 2019
... November 2018, the authority replaced three pre-existing external dispute resolution schemes: the Financial Ombudsman Service, the Credit and Investments Ombudsman, and the Superannuation Complaints Tribunal. As of June, AFCA has helped launch more than ...

AFCA delivers $83 million win

ELIZABETH MCARTHUR  |  MONDAY, 15 JUL 2019
... membership and therefore may be in breach of their licence applications. Those previous schemes were the Financial Ombudsman Service, Credit and Investments Ombudsman and Superannuation Complaints Tribunal. ASIC intervened with these potentially non-compliant ...

ASIC approves AFCA rules change

ELIZABETH MCARTHUR  |  TUESDAY, 18 JUN 2019
... the current AFCA scheme. "However, there will also be many matters that were never lodged with the Financial Ombudsman Service, the Credit and Investments Ombudsman or the Superannuation Complaints Tribunal that may now be brought to us," Locke added. ...

New AFCA remit not enough: Law firm

KANIKA SOOD  |  MONDAY, 17 JUN 2019
... operating in November last year, taking over the external dispute resolution previously handled by the Financial Ombudsman Service, the Credit and Investments Ombudsman and Superannuation Complaints Tribunal.

AFCA hears legacy complaints

KANIKA SOOD  |  THURSDAY, 21 FEB 2019
The Australian Financial Complaints Authority will start taking legacy complaints starting July 1 for a limited amount of time. The Federal Government recently extended AFCA's remit after the Financial Services Royal Commission. This means the one-stop ...

Australia Day honours recognise industry stalwarts

JAMIE WILLIAMSON  |  TUESDAY, 29 JAN 2019
Several veterans of Australia's financial services industry were recognised over the long weekend in the 2019 Australia Day Honours List. Honoured for their service to the sector, the list features a number of familiar faces, including the chair ...

AFCA creates small businesses ombudsman role

KARREN VERGARA  |  FRIDAY, 16 NOV 2018
... can be when their financial disputes are not fairly resolved. On 1 November 2018, AFCA replaced the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal as the one-stop-shop for financial dispute ...

One-stop complaints shop opens

DARREN SNYDER  |  THURSDAY, 1 NOV 2018
... will have significantly higher monetary limits and compensation caps than were available under the Financial Ombudsman Service (FOS) and Credit and Investments Ombudsman (CIO)." It will be able to hear consumer complaints where the value of the dispute ...

AFCA membership deadline arrives

JAMIE WILLIAMSON  |  FRIDAY, 21 SEP 2018
... investments and advice. Smith previously held the position of lead ombudsman, investments and advice at the Financial Ombudsman Service. "June has a wealth of experience in the financial planning and related sectors, well-developed relationships with ...