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Showing 131 - 140 of 200 results for %22AFCA%22

Advice complaints low: AFCA

ELIZABETH MCARTHUR  |  WEDNESDAY, 19 FEB 2020
... revealed complaints about financial advice are minimal. Addressing the conference, Ian Donald and Shail Singh, both ombudsmen at AFCA, said investments complaints only make up about 5%, with the vast majority of AFCA's work focussed on credit complaints. ...

FSC calls for CSLR claims cap

ALLY SELBY  |  FRIDAY, 14 FEB 2020
... government did decide to introduce a cross-subsidised CSLR, then it should be funded by Australian Financial Complaints Authority (AFCA) members. "Should the Government opt for a cross-subsidised CSLR, then cross-subsidisation should only apply to a ...

Most complained about super funds revealed

JAMIE WILLIAMSON  |  FRIDAY, 7 FEB 2020
Analysis of AFCA complaints data regarding the most complained about superannuation funds in the body's first eight months of operation shows an almost even split between industry and retail funds. AFCA started operating on 1 November 2018 and data ...

Separate advice and product: AIOFP

ELIZABETH MCARTHUR  |  FRIDAY, 7 FEB 2020
... disproportionate losses from failed product related unpaid determinations. In the Australian Financial Complaints Authority's (AFCA) submission on the Compensation Scheme of Last Resort, it too addressed managed funds failing as an issue for the scheme. ...

Asset manager to be liquidated

ELIZA BAVIN  |  WEDNESDAY, 5 FEB 2020
... Technologies with an administration mandate to provide fund and tax accounting, pricing, unit registry and administration services. AFCA data released in November 2019 shows Global Merces has a 100% non-response rate when it comes to complaints. AFCA ...

NAB revamps superannuation trustee board

KANIKA SOOD  |  TUESDAY, 14 JAN 2020
... Investors. Beth McConnell has 30 years of experience and is an industry panel member at Australian Financial Complaints Authority (AFCA). Karina Kwan is currently a director at WAM Active and ASX-listed regtech Kyckr. She has held senior roles at CBA ...

Latitude Financial joins banks on AFCA complaints list

ALLY SELBY  |  MONDAY, 13 JAN 2020
... while business finance such as hiring and leasing, loans, guarantees and credit received 2091 complaints. In a snapshot of AFCA's first twelve months, the authority received 73,272 complaints, of which 77% had been resolved by 31 October 2019. During ...

Industry digs deep amid bushfire crisis

ELIZABETH MCARTHUR  |  MONDAY, 6 JAN 2020
... bushfire support information hub. The hub will assist customers in making insurance claims and accessing government assistance. AFCA executive general manager, customer service and resolution Rob Guest said: "We know that right now the focus is on ensuring ...

FASEA responds to concerns

ELIZABETH MCARTHUR  |  FRIDAY, 20 DEC 2019
... further clarity. 1. Timeframes for implementation On this point, FASEA said it considers the approaches outlined by ASIC and AFCA while the single disciplinary body is brought into operation to be appropriate. Adding that advisers should use the period ...

Concerns over cancelled ASFL complaints

ELIZA BAVIN  |  THURSDAY, 19 DEC 2019
... said. "Since the suspension of KP International Group Australia AFS licence, the Australian Financial Complaints Authority (AFCA) has notified ASIC that it has received multiple complaints from people located offshore regarding a company purporting to ...