Search Results | Showing 1 - 10 of 26 results for %22telephone sales%22 |
| | | ... offered, resulting in poor consumer outcomes," she said. In 2019, ASIC consequently banned unsolicited cold call telephone sales of direct life insurance and consumer credit insurance. The ban was superseded by reforms to the anti-hawking regime, which ... |
| | | | ... ClearView Life Assurance. ASIC has been working on the Freedom case since, having implemented a ban on 'cold call' telephone sales of direct life insurance and consumer credit insurance in 2019 and suing both the company's former managing director and ... |
| | | | OnePath Life is repaying customers to the tune of $35 million due to poor telephone sales practices. Following an ASIC intervention and action, OnePath was found to have sold life insurance over the phone between 2010 and 2016 using pressure selling ... |
| | | | ... Australia dismissed Westpac's appeal, determining the financial product advice Westpac gave to 14 members via two 2014 telephone campaigns related to super switching was personal advice, consistent with the definition outlined in section 766B(3)(b) ... |
| | | | ... and ensure ongoing public transparency," the watchdog said. To safeguard consumers, ASIC has banned "cold-call" telephone sales of consumer credit insurance, worked with industry to incorporate a four-day deferred sales period into the Banking Code of ... |
| | | | ... CommInsure - has been convicted of 87 counts of offering to sell insurance products in the course of unlawful, unsolicited telephone calls. Otherwise known as hawking, the conduct contravenes section 992A(3) of the Corporations Act. The firm made an ... |
| | | | ... ASIC's review of the sale of direct life insurance was launched in 2018, with the regulator finding that outbound telephone sales were more commonly associated with poor sales conduct and increased risk for customers. CommInsure has been working to compensate ... |
| | | | ... parties will have to make submissions and the court will decide on the declarations and orders. Westpac's telephone sales campaign The matter relates to whether or not Westpac's telephone sales campaigns amounted to advice and if that advice ... |
| | | | ... CBA said it was considering the matter and would not make any further comment, though did point out it ceased telephone sales of Simple Life insurance products issued by the Colonial Mutual Life Assurance Society (CMLA) - which trades as CommInsure - ... |
| | | | ... to customers at their heart. "Here, the financial incentives available to staff for selling non-advised annuities by telephone created conflicts which led to unfair outcomes for some customers. Firms must have controls in place to ensure they are prioritising ... |
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