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Showing 131 - 140 of 429 results for %22Life Insurance Customer Group%22

Swiss Re to manage Freedom remediation

KANIKA SOOD  |  TUESDAY, 30 APR 2019
... Insurance Group's customer remediation program. Freedom confirmed Swiss Re as the remediation manager, and Genus Life Insurance Services Pty Ltd as the third party to which it is transitioning its policy administration services. Swiss Re will pay Freedom ...

Freedom to divest all operations

KARREN VERGARA  |  MONDAY, 15 APR 2019
... to return excess funds to shareholders. The embattled firm announced in December 2018 that it will stop selling life insurance products and alerted shareholders of the likelihood it will face a liquidity crisis in 2019. It missed its FY19 interim results ...

Regulators name laggard life insurance providers

KARREN VERGARA  |  MONDAY, 1 APR 2019
While the majority of life insurance claims are paid in the first instance (92%), the wait and resolution times vary significantly across providers, a joint study by the regulators found. AMP (eight months) and Westpac (three months) take the longest ...

APRA hires former MLC Life executive

KARREN VERGARA  |  TUESDAY, 5 MAR 2019
The former chief customer officer of group insurance at MLC Life Insurance has joined the prudential regulator. APRA confirmed Suzanne Smith has taken on the role of general manager of superannuation for the specialised institutions division. Melbourne-based ...

BT adds extra capability to life quote software

HARRISON WORLEY  |  FRIDAY, 1 MAR 2019
Financial advisers using BT's life insurance quote and application software will enjoy new enhancements after the wealth group rolled out an update. Two new features have found their way into BT's LifeCENTRAL+ and are set to make life easier for financial ...

TAL hires former Rest executive

KARREN VERGARA  |  FRIDAY, 1 MAR 2019
... announced its acquisition of Suncorp Life finalised overnight. Suncorp flagged in August 2018 it will sell its life insurance arm for $725 million. The acquisition created a 20-year agreement to sell life insurance products through Suncorp's distribution ...

Freedom Insurance suspends trading

KARREN VERGARA  |  THURSDAY, 7 FEB 2019
... bruising appearance at the Royal Commission, Freedom announced it will overhaul its business model and stop selling life insurance products. It warned shareholders it will likely face a liquidity crisis in 2019. The board of the embattled insurer decided ...

AMP profits nose dive, dividends hit

KANIKA SOOD  |  FRIDAY, 25 JAN 2019
... unwinding the internal distribution arrangements and adjustments for tax and products transferring on sale from its life insurance sale to Resolution Life; and $40 million in post-tax costs of stranded group office costs. The final results are to be ...

MLC expands customer experience efforts

HARRISON WORLEY  |  THURSDAY, 17 JAN 2019
MLC Life Insurance appointed its first chief customer experience officer. Former KPMG partner Louise Portelli has been appointed to lead the life firm's customer experience efforts, and will link with MLC in March. Reporting to chief executive David ...

TAL and Zurich lead inflows, CommInsure lags: Strategic Insights

KARREN VERGARA  |  WEDNESDAY, 9 JAN 2019
... from research group Strategic Insights show mixed results for the country's largest insurers. Overall, the life insurance sector grew steadily by 1.7% year-on-year and reached $16.5 billion. However, it was a mixed result for the country's major ...