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Showing 1 - 10 of 436 results for "satisfaction"

Goldman Sachs ditches robo-adviser Marcus Invest

KARREN VERGARA  |  FRIDAY, 26 APR 2024
... those customers." "Betterment was the obvious choice for those accounts as we share a deep commitment to customer satisfaction. We look forward to continuing to serve our Marcus Deposits customers with great products and a great experience," he said. ...

Life insurers struggle with code compliance

KARREN VERGARA  |  WEDNESDAY, 10 APR 2024
... industry. Life insurers must prioritise meeting claims handling and communication timeframes to improve customer satisfaction and meet community expectations," LCCC chair Jan McClelland said. The potential under-reporting of breaches and complaints by ...

Count completes Solutions Centric deal, reconsiders another

JAMIE WILLIAMSON  |  TUESDAY, 9 APR 2024
... $1.1 million. The transaction was expected to close at the end of March. Count said it did not complete "due to non-satisfaction of the conditions precedent." The ASX-listed accounting and advice group said it is now considering its options. "Count continues ...

Long-term cost of super early release to be $85bn: SMC

CHLOE WALKER  |  FRIDAY, 1 MAR 2024
... grandchildren - will have to pay higher taxes to pick up the bill for higher pension costs." According to Roy Morgan, member satisfaction with superannuation funds has continued to increase, surpassing pre-pandemic levels. This followed record-high satisfaction ...

Aware Super, ART hire member service heads

ELIZABETH FRY  |  MONDAY, 29 JAN 2024
... Bendigo and Adelaide Bank which has long held the title of the most trusted bank in Australia and topped customer satisfaction surveys. With a profit-for-purpose social enterprise model, Bendigo has enjoyed a better reputation than its Big Four peers ...

Super fund satisfaction improves: Roy Morgan

CHLOE WALKER  |  WEDNESDAY, 24 JAN 2024
Members' satisfaction with their superannuation fund is improving, Roy Morgan data shows. Fresh findings from the research house saw super fund awarded a rating of 69.5% in November 2023, an increase of 0.9% from the last reported results in July 2023. ...

Australian Ethical FUM hits $9.67bn

ANDREW MCKEAN  |  THURSDAY, 18 JAN 2024
... continues to deliver strong and consistent business growth, through different market cycles." McMurdo also expressed satisfaction with the firm's trajectory, highlighting the pivotal role of its transformation plan in bolstering growth, scalability ...

Spheria mulls converting emerging companies LIC

ANDREW MCKEAN  |  WEDNESDAY, 17 JAN 2024
... board's decision comes amidst shareholder feedback expressing frustration over the persistent NTA discount, despite satisfaction with the company's overall performance since IPO. Should the average NTA discount remain below the 5% threshold ...

Responsible investment key to wealth transfer conversation

RACHEL ALEMBAKIS  |  MONDAY, 4 DEC 2023
... who incorporate responsible investment into conversations about intergenerational wealth transfer see higher client satisfaction than those who don't, according to new research from Australian Ethical. Australian Ethical released Opportunity next ...

AMP to pay $100m to settle BOLR class action

JAMIE WILLIAMSON  |  THURSDAY, 23 NOV 2023
... terms of why advisers are exiting... Through out surveys with advisers, we've seen a massive uptick in their satisfaction in terms of some of the changes we've made, some of the services we've put in place. We've improved technology and ...
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