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Showing 1 - 10 of 71 results for "Consumer trust"

ACCC publishes draft guidance on greenwashing

RACHEL ALEMBAKIS  |  FRIDAY, 14 JUL 2023
... consumers are not being misled," ACCC chair Gina Cass-Gottlieb said. "False or misleading claims can undermine consumer trust in all green claims, particularly when consumers are often paying higher prices based on these claims. "Similarly, businesses ...

FPA voices concern on proposed CSLR, FAR laws

ANDREW MCKEAN  |  FRIDAY, 10 MAR 2023
... Accountability Regime (FAR) legislation. While acknowledging the positive impact of an effective CSLR in promoting consumer trust in financial advice, the FPA expressed reservations about the legislation introduced into Parliament this week, citing concerns ...

Research explores advice industry's maturation

ANDREW MCKEAN  |  TUESDAY, 20 SEP 2022
... relationship, industry knowledge and trust due to complexity. According to ASIC, over the past decade, levels of consumer trust in advisers have experienced a steady decline, due to factors like comprehension of complex advice documents, sector misconduct ...

Frontier opens Japan office

JAMIE WILLIAMSON  |  MONDAY, 1 AUG 2022
... coming weeks. This would be its second client across the ditch, having secured a retainer with Tauranga Energy Consumer Trust last year, its first overseas client.

ASIC pushes super governance improvements

ELIZABETH MCARTHUR  |  WEDNESDAY, 6 APR 2022
... reporting back to the board, including on switching activity. "Appropriate governance is integral to maintaining consumer trust and confidence in the superannuation industry," ASIC commissioner Danielle Press said. "This is not something you can set ...

Frontier appoints head of strategy

KARREN VERGARA  |  THURSDAY, 17 MAR 2022
... secured five new superannuation fund clients and its first offshore client based in New Zealand. Tauranga Energy Consumer Trust, with more than NZ$1 billion in funds under management, appointed Frontier last October as its investment consultant. In January ...

Frontier wins NZ client

ANNABELLE DICKSON  |  MONDAY, 18 OCT 2021
... consultant gained its first client in New Zealand after being appointed as investment consultant. Tauranga Energy Consumer Trust (TECT) is one of New Zealand's largest community-focused trusts with over NZ$1 billion in funds under management. The board ...

SMSFA adds to board

ANNABELLE DICKSON  |  WEDNESDAY, 21 JUL 2021
... it to advisers, advice businesses, clients and consumers. "A principal focus in this role is to assist building consumer trust in the advice process and supporting advisers in raising professional standards, a role that makes him eminently suitable for ...

Financial services least trusted industry: Edelman

ELIZABETH MCARTHUR  |  TUESDAY, 23 FEB 2021
... in 28 countries between October and November 2020. Edelman suggested the COVID-19 pandemic has deeply impacted consumer trust of corporates. For example, chief executive credibility was assessed to be at an all time low of -4%. The research also found ...

Trust in big four improves

ALLY SELBY  |  MONDAY, 11 MAY 2020
Consumer trust in Australia's big four banks has made headways during the COVID-19 crisis, yet despite the improvement they still don't make the top 10. Surveying 1250 Australians in relation to 31 banks, the Australian Banking Brand and Trust index ...
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