Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 1 - 7 of 7 results for "Colin Neave"

We have made mistakes: CBA

KARREN VERGARA  |  TUESDAY, 7 MAR 2017
... six-point plan and bank reform initiatives, Elliott said ANZ has cut card rates by up to 200 basis points and appointed Colin Neave as a customer fairness adviser to strengthen the remediation process. It also changed remuneration incentives for frontline ...

Ombudsman takes on ANZ fairness role

JAMIE WILLIAMSON  |  THURSDAY, 15 DEC 2016
... Commonwealth Ombudsman is entering a newly created role at ANZ in the New Year. Joining as customer fairness advisor, Colin Neave will be charged with improving fairness of the bank's products and services for retail, small business and wealth customers ...

ASIC commissioner new chief of FOS

ELISE BURGESS  |  TUESDAY, 2 AUG 2011
... commissioner, Shane Tregillis, was appointed as new chief of the Financial Ombudsman Service, replacing departing chief Colin Neave. Tregillis will move into the Melbourne-based role from August 26. Neave did not move to be reappointed into the role ...

FOS insurance ombudsman resigns

MICHAEL HOBBS  |  THURSDAY, 13 AUG 2009
... years. A statement from the service said Parrino resigned to pursue his career outside of FOS and chief ombudsman, Colin Neave, would take over his responsibilities while a replacement is being found. A FOS spokesperson said the position has now closed ...

FOS gears up to combat record complaints

MICHAEL HOBBS  |  WEDNESDAY, 27 MAY 2009
... around 25 per cent in around nine months to cope with record levels of complaints across the financial services market. Colin Neave, chief ombudsman at FOS, said complaints to the service had continued on an upward trend this year, with banking and finance ...

Complaints on the rise: FOS

MICHELLE BALTAZAR  |  WEDNESDAY, 10 DEC 2008
... reported an average 22.8 per cent increase in the number of new disputes received up to 30 June 2008. Chief Ombudsman Colin Neave said there was little doubt that this year's global financial turmoil has had a significant impact on the number of disputes ...

New ombudsman service welcomed

MICHAEL HOBBS  |  THURSDAY, 10 JUL 2008
... service is free to consumers. It can make decisions that are binding on participating financial services providers. Colin Neave, former banking ombudsman, was appointed chief ombudsman of the new service. Phillip Field was appointed banking and finance ...
PAGE:
1