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Showing 1 - 10 of 28 results for "NPS"

Pinnacle, National Pension Service of Korea up stake in Metrics

KARREN VERGARA | TUESDAY, 5 MAY 2026

... Metrics in 2018. At the end of 2025, Metrics had $36.7 billion in funds under management. The National Pension Service of Korea (NPS), via a partnership with Townsend Holdings, will purchase a further 6.37% in Metrics. This will take its total ownership ...

Zenith reaffirms Metrics ratings amid doubts

MATTHEW WAI | WEDNESDAY, 17 SEP 2025

... committee that has been an ongoing process that they've had to evolve," Sebire said "The Korean National Pension Service (NPS) just took a 4% stake in Metrics... you would hope that the NPS did a lot of due diligence in terms of understanding the ...

Only half of advice practices report positive earnings: Investment Trends

MATTHEW WAI | WEDNESDAY, 20 AUG 2025

... services to better address client needs. Satisfaction with licensees has also rebounded soundly, with Net Promoter Scores (NPS) rising from +1% in 2024 to +11% in 2025. This has resulted in a heightened demand for "high quality" operative support spanning ...

ESSSuper, UniSuper spearhead member satisfaction

KARREN VERGARA | MONDAY, 23 JUN 2025

... the 2025 Super Member Engagement Report saw super funds' improved service strategies pay off, with Net Promoter Score (NPS) rising from -19% to -4% over the past year, particularly as member satisfaction edges in line with strengthened outbound communication ...

Korean pension fund takes $50m stake in Metrics

ELIZA BAVIN | FRIDAY, 14 MAR 2025

The National Pension Service (NPS) of Korea - the worlds third largest pension fund - has acquired a 4.17% stake in Metrics Credit Holdings for $50 million. This comes seven years after Pinnacle Investment Management paid $46 million for a 35% equity ...

Super fund engagement peaks among members with $250k+ balances: Report

ANDREW MCKEAN | THURSDAY, 30 MAY 2024

... on apps (24%), and professionalism. Despite positive returns in FY23, overall member satisfaction and Net Promoter Scores (NPS) have continued to decline, though a few non-defined benefit funds bucked the trend. Meanwhile, super fund switching activity ...

Aussies underestimate life insurance's importance: Investment Trends

ANDREW MCKEAN | TUESDAY, 30 APR 2024

... be understated," Guiamatsia said. Regarding client satisfaction and client engagement, Zurich leads with the highest client NPS, while NRMA boasts the greatest client satisfaction for life coverage outside superannuation. "The satisfaction ratings, with ...

Infrastructure a foundational portfolio asset class: IFM Investors

ANDREW MCKEAN | THURSDAY, 28 MAR 2024

... asset owners have increased their infrastructure investments over the last decade. South Korea's National Pension Service (NPS) disclosed a US$31.2 billion investment allocation to infrastructure last year, making up a quarter of its alternative's portfolio ...

Super fund with highest customer satisfaction named

ANDREW MCKEAN | THURSDAY, 10 NOV 2022

... returns' and 'making members feel valued' continue to be the top three key drivers of overall satisfaction and NPS."

Super fund satisfaction takes hit

JAMIE WILLIAMSON | WEDNESDAY, 12 OCT 2022

... 'excellent financial returns' and 'making members feel valued' continue to be the top three key drivers of overall satisfaction and NPS." The survey is conducted in partnership with Melbourne Business School and was carried out in July and August.

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BT appoints new head of strategy

KARREN VERGARA | 10:47AM

A former Allianz Retire+ executive has joined BT as the new head of strategy.

ASX sees trade volumes soar in May

MATTHEW WAI | 12:24PM

ASX saw a substantial growth in trade volumes last month, despite continued lackluster movement in IPOs.

Otivo launches AI-powered financial advice

MATTHEW WAI | 12:21PM

Otivo has launched a mobile app for Australians to access licensed advice powered by AI.

Munro expands access to climate focused fund

VINNY VUCAGO | 12:09PM

The Munro Global Growth Climate Leaders PIE Fund has been opened to retail investors in New Zealand.

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