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Showing 81 - 90 of 109 results for "Claims process"

Industry super fund establishes insurance company

DARREN SNYDER  |  MONDAY, 23 MAY 2016
... change as their life changes," Pennisi said. The move allows QSuper to work with its members throughout the entire claims process as well as meet its aim in helping people return to work where possible. "We know people who have the best physical and ...

Narev defends CommInsure record, wrote to five customers

ALEX BURKE  |  THURSDAY, 28 APR 2016
... ourselves to high standards," he said. CBA's submission, as Narev indicated, goes into detail about CommInsure's claims process. The submission noted that the insurer has invested over $45 million to "transform its claims management capabilities," adding ...

Sunsuper overhauls TPD cover

DARREN SNYDER  |  TUESDAY, 26 APR 2016
... member who suffers a back injury, they or their employer can contact Sunsuper on diagnosis to immediately begin the claims process. The member is then referred to a vocational rehabilitation specialist who will work with them, their employer and their ...

CommInsure enhances claims process

ALEX BURKE  |  FRIDAY, 11 MAR 2016
In response to recent media coverage, CommInsure chair Geoff Austin has apologised to affected customers and said "the concerns raised in the recent cases reported are not a reflection of the values of our people or our business." Austin added, "We ...

Narev apologetic in face of CommInsure allegations

MARK SMITH  |  MONDAY, 7 MAR 2016
Commonwealth Bank chief executive Ian Narev has issued a statement of apology in the face of fresh allegations of unethical conduct within the financial services giant, this time within its insurance arm. A joint Four Corners and Fairfax investigation ...

AMP Capital records solid profit growth

MARK SMITH  |  THURSDAY, 18 FEB 2016
... program is on track and we continue to focus on the improvement of our wealth protection business, with the new claims process providing a better outcome for customers and shareholders. "AMP has a clear focus to be a more customer centric, efficient ...

Life insurance claims revamped at industry fund

DARREN SNYDER  |  TUESDAY, 1 DEC 2015
... their new online "eClaims" management service and said it provides members with an ability to manage the end-to-end claims process online as well as be tailored to the member's specific condition. AIA Australia chief group insurance officer Stephanie ...

FEATURE: Reshaping insurance

ALEX BURKE  |  THURSDAY, 22 OCT 2015
... unemployment and adverse economic changes; growing super fund member awareness of and legal involvement in the claims process; an increase in mental illness/stress-related claims; increased automatic acceptance limits; and what APRA perceived as "generous" ...

Risk inflows up despite tightening margins

ALEX BURKE  |  MONDAY, 1 JUN 2015
... unemployment and adverse economic changes; growing super fund member awareness of and legal involvement in the claims process; an increase in mental illness and stress-related claims; increased automatic acceptance limits; and what APRA perceived as ...

Life insurer premiums up amid group policy concerns

ALEX BURKE  |  TUESDAY, 19 MAY 2015
... unemployment and adverse economic changes; growing super fund member awareness of and legal involvement in the claims process; an increase in mental illness/stress-related claims; increased automatic acceptance limits; and what APRA perceives as "generous" ...