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Showing 71 - 80 of 108 results for "Claims process"

MLC launches claims processing platform

KARREN VERGARA  |  TUESDAY, 30 MAY 2017
MLC Life Insurance launched a platform that it believes will process claims more efficiently. The life insurer has partnered with global claim management software provider ClaimVantage in an attempt to make claims quicker and simpler. MLC Life Insurance ...

HESTA appoints new insurer

DARREN SNYDER  |  FRIDAY, 26 MAY 2017
HESTA is joining the list of industry superannuation funds to move away from CommInsure as its group insurer. As part of a regular review of its insurance arrangements, the $39 billion industry fund announced it will appoint AIA Australia as its insurer ...

FSC launches draft APL standard for risk advice

ALEX BURKE  |  THURSDAY, 13 APR 2017
... researching the corporate strength, credit rating and ownership structure of a given insurer; investigating the insurer's claims process; and conducting a thorough product benefit and feature comparison. On that last point, the statement reads further ...

Life insurance claims handling must improve: ISWG

JAMIE WILLIAMSON  |  FRIDAY, 7 APR 2017
The Insurance in Superannuation Working Group is calling for the removal of complexity around claims handling. Releasing the second of its discussion papers around the development of the Life Insurance Code of Practice for superannuation trustees, the ...

Life code needs work: ASIC

ALEX BURKE  |  THURSDAY, 30 MAR 2017
... Life Insurance Conference in Sydney, Kell said that there is still "an enormous amount to be done to improve the claims process for consumers." He noted that the code in its current form goes some lengths toward achieving these improvements, but "only ...

Life insurance industry rebuts need for greater reform

JAMIE WILLIAMSON  |  MONDAY, 6 MAR 2017
Some of the financial services industry's biggest players fronted the Parliamentary Joint Committee inquiry into life insurance on Friday. Financial Services Council chief executive Sally Loane faced the panel first, telling the Committee that any further ...

CommInsure wins group insurance mandate

JAMIE WILLIAMSON  |  MONDAY, 23 JAN 2017
CommInsure will replace MetLife as group insurer for a multi-industry superannuation fund. It marks the first public mandate win for CommInsure since losing CareSuper, NGS Super and TWU Super in 2016. The insurer was also plagued by scandal around its ...

Adviser reform about recovering social licence

MARK SMITH  |  THURSDAY, 6 OCT 2016
... how the perceived extra profits derived from not paying advisers commissions would be pumped back into making the claims process more efficient. "There's been a lot of talk in the market about improving claims management processes so we're looking to ...

MySuper insurance widely misunderstood

JAMIE WILLIAMSON  |  MONDAY, 29 AUG 2016
... they work and so on, which takes time. "I think one of the things that we as an industry need to do is make the claims process easier for members who are covered under the AAL and I think education is the key here. A lot of members don't understand the ...

Industry super fund establishes insurance company

DARREN SNYDER  |  MONDAY, 23 MAY 2016
... change as their life changes," Pennisi said. The move allows QSuper to work with its members throughout the entire claims process as well as meet its aim in helping people return to work where possible. "We know people who have the best physical and ...