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Showing 91 - 100 of 108 results for "Claims process"

Research house launches direct ratings system

LAURA MILLAN  |  MONDAY, 28 APR 2014
... aspects of the customer experience such as the accessibility of the product, the additional help available and the claims process. "Defaqto has used criteria that differentiate products that offer better value for money, including maximum premium guarantees ...

US shutdown slowing pension payments

ALEX DUNNIN  |  MONDAY, 14 OCT 2013
The continuing US shutdown is beginning to slow pension payments, with fears growing some payments could stop. The US secretary for the Veterans Administration Benefits and Services, Eric Shinseki, appeared end last week before the Congress committee ...

OnePath upgrades insurance offering

LINDA HAUSKEN  |  FRIDAY, 11 MAY 2012
ANZ owned OnePath has upgraded its OneCare life insurance offering, based on customer and adviser feedback since the launch of the product seven years ago. OnePath is introducing a new SuperLink arrangement to its OneCare product which means that clients ...

CommInsure appoints UHG as service partner

CLAIRE MCGREAL  |  MONDAY, 30 JAN 2012
... Group (UHG) said it provides life insurance clients with a number of customised solutions including improving the claims process, a complete new business solution for group risk insurance products, and a one-stop solution for all suspense requirements ...

Super fund ramps up insurance access

CLAIRE MCGREAL  |  WEDNESDAY, 12 OCT 2011
... which include customised online application and claim forms and the introduction of a telephone underwriting and claims process, aim to speed up interaction with partnering insurer OnePath and make it more efficient. "The phone-based project is establishing ...

Insurers want wireless relationship

ELISE BURGESS  |  FRIDAY, 29 JUL 2011
Life and general insurers plan to enter the wireless space and build smartphone applications to build interactive relationships with consumers, new research shows. The report by Telstra, Mobile Innovation - The Next Frontier for Growth and Productivity ...

Sunsuper overhauls insurance in favour of women

MATT WOODINGTON  |  TUESDAY, 5 JUL 2011
... aspect of the new design is that AIA representatives will now be based in Sunsuper's head office to speed up the claims process. "Insurance companies tend to delegate a certain level of authority to the super fund but they reserve the right to make the ...

Super funds bidding to stem insurance shortfall

MATT WOODINGTON  |  THURSDAY, 16 JUN 2011
Group insurance companies are experiencing a shift in the focus of super fund clients with an increasing impetus on innovation, simplicity and slick claims processes. As funds look to play their part in tackling Australia's under-insurance problem ...

Macquarie breathes new Life into insurance

MATT WOODINGTON  |  WEDNESDAY, 25 MAY 2011
... upgrades to its insurance offerings, including the merger of two products and improvements to its underwriting and claims process. Macquarie Life FutureWise, a retail offering available to SMSF investors, has been merged with Super Protector, which was ...

AIA rolls out service-focused insurance

ELISE BURGESS  |  MONDAY, 28 FEB 2011
... applications and provide an electronic declaration and authority. "We are investing heavily in bringing technology to the claims process, dramatically improving customer experience, and this year we are working on a program of work we call e-claims," ...