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Showing 31 - 40 of 108 results for "Claims process"

FSC releases claims handling standard for super funds

ANDREW MCKEAN | TUESDAY, 10 JAN 2023

... of Practice. The FSC said the new standard includes commitments for trustees to assist members in navigating the claims process. These commitments include helping members to complete the claims form and providing an initial eligibility assessment, only ...

Claim support a key skill for advisers: Report

CASSANDRA BALDINI | THURSDAY, 21 JUL 2022

... commissioned The Value of Financial Advisers at Claim Time to explore the role of financial advisers throughout the claims process from both the adviser and client perspectives. It revealed that of the 125 advisers surveyed 77% agreed that helping their ...

Life Code update expands consumer protections

JAMIE WILLIAMSON | WEDNESDAY, 22 JUN 2022

... protections introduced include extended protections to more types of vulnerability, capping interview times during the claims process to 90 minutes and a ban on allegations of fraud without prior authority and a new approach to obsolete medial definitions ...

MLC Life Insurance joins forces with Insignia Financial

ANDREW MCKEAN | WEDNESDAY, 4 MAY 2022

... to make a claim, they will likely be going through a very stressful time in their life. That's why we want our claims process to be simple, transparent and enable members to easily access the level of support right for them," he said. "Through our new ...

APRA, ASIC publish life claims and disputes data

ANDREW MCKEAN | WEDNESDAY, 20 APR 2022

... paltry 20%. Moreover, despite the increase in claims paid ratios for TPD insurance, it had the longest average claims process duration; funeral insurance had the shortest time frame. The report claimed the variances in claims processing durations reflected ...

BT enhances LifeCENTRAL+

KARREN VERGARA | MONDAY, 7 JUN 2021

BT's LifeCENTRAL+ can now produce quotes for financial advisers wanting to alter life insurance policies for clients in less than 10 minutes. BT has introduced a new self-service functionality for advisers, providing a quote for the most commonly requested ...

ASIC prepares industry for claims handling law

KARREN VERGARA | FRIDAY, 27 NOV 2020

... handling will be under the umbrella of "financial service", meaning insurers must hold an AFSL to be involved in the claims process. Life insurers, claims managers, brokers as well as financial advisers who handle claims on behalf of an insurer will ...

RC recommendations closer to legislation

KARREN VERGARA | FRIDAY, 13 NOV 2020

... will now be under the umbrella of "financial service", meaning insurers must hold an AFSL to be involved in the claims process. They must also handle claims efficiently, honestly and fairly, and must have an internal despite resolution process and be ...

QInsure ramps up claims technology

KARREN VERGARA | THURSDAY, 22 OCT 2020

QSuper's insurance arm has upgraded its systems in an effort to streamline the claims management process. QInsure has moved from FINEOS's Claims system to the Claims SaaS edition on the Dublin-based firm's platform. The insurance claims ...

ASIC names operations, risk leads

KARREN VERGARA | MONDAY, 31 AUG 2020

The corporate regulator has made two senior appointments to lead its operations and risk management units. ASIC promoted long-serving employee Warren Day to the newly-created role of chief operating officer after serving as the executive director of ...

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Australian Unity to shed 195 roles

MATTHEW WAI

Australian Unity is reducing its workforce by 195 positions due to underperformance stemming from delays in government support for its Home Health platform and the integration of several businesses.

Count shutters limited-advice business, slips in size ranking

MATTHEW WAI

Count Financial has reportedly wound up its restricted SMSF/limited-advice service, losing some 26 advisers on the Financial Adviser Register, latest data shows.

First Super recruits head of investments from Prime Super

MATTHEW WAI

First Super has appointed a new head of investments, replacing Chris Artis, who was in the position for the past three months on an interim basis.

BMO eyes Euroz Hartleys' capital markets business

KARREN VERGARA

Euroz Hartleys confirmed it is in discussions with Canada's BMO Financial Group for a potential sale of its capital markets business for $145 million.

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