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Showing 31 - 40 of 95 results for "Claims process"

La Trobe, State Super donate to bushfire appeal

ELIZABETH MCARTHUR  |  THURSDAY, 9 JAN 2020
La Trobe Financial is set to donate $1 million to the bushfire relief effort, while State Super has said it will donate $10,000 and match each donation made by its employees. La Trobe has announced it will donate $1 million, split between the Salvation ...

Industry digs deep amid bushfire crisis

ELIZABETH MCARTHUR  |  MONDAY, 6 JAN 2020
... and your property." "If you've been impacted, the first step is to contact your insurer or broker to start the claims process."

ASIC urges improved insurance outcomes

ELIZA BAVIN  |  FRIDAY, 13 DEC 2019
ASIC has called on the superannuation industry to improve consumer outcomes in relation to life insurance provided through superannuation. In the new report, titled Insurance in superannuation: Industry implementation of the Voluntary Code of Practice ...

ASIC eyes claims handling

ELIZABETH MCARTHUR  |  TUESDAY, 19 NOV 2019
... policies." She added that super funds should understand their members are unlikely to have ever navigated a TPD claims process before when making a claim. Curtis confirmed that ASIC wants to see insurers invest in data to better understand consumer needs ...

Industry embraces Mental Health Month

ELIZABETH MCARTHUR  |  TUESDAY, 1 OCT 2019
... two organisations will pilot a person-centred approach to claims management. "Gives the person going through the claims process a sense of empowerment over their treatment and recovery," Clarke explained. She said a person-centred claims approach gives ...

Industry fund awards group insurance mandate

KARREN VERGARA  |  FRIDAY, 3 MAY 2019
... years, Rest has worked with AIA Australia to simplify insurance policy wording and rules, as well as streamline the claims process. "We will be working closely with TAL, AIA Australia and our administrator Australian Administration Services to ensure ...

KPMG expands advice remediation team

HARRISON WORLEY  |  TUESDAY, 26 FEB 2019
KPMG recently launched a hiring spree to support clients with financial advice remediation efforts. As wealth managers further move to remediate customers for various fees for no service and financial advice misconduct, KPMG is bolstering its managed ...

MetLife Australia wins tech award

KANIKA SOOD  |  TUESDAY, 8 JAN 2019
Over the Christmas break, MetLife Australia's tech team took home an international award for its claims platform launched to Statewide Super's members last year. MetLife chief information officer Tim Batten's team snagged a spot on ACORD's ...

MetLife partners with industry fund for digital tool

HARRISON WORLEY  |  TUESDAY, 28 AUG 2018
... to make an insurance claim, providing efficiencies and the opportunity for an instant update at any stage of the claims process," D'Alessandro said. "We are hoping that by streamlining the application process we are able to take a little bit of the stress ...

Life insurers cautious about My Health Record

HARRISON WORLEY  |  MONDAY, 30 JUL 2018
As My Health Record draws criticism and scrutiny, life insurers are cautious as to the merits of the initiative and its potential implications for the industry. The e-health policy has hogged much media attention in the last fortnight as Federal members ...