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Showing 61 - 70 of 108 results for "Claims process"

Suncorp reviews options for life insurance business

KARREN VERGARA  |  THURSDAY, 15 FEB 2018
Suncorp Group is considering all the possible options, including a potential sale of its life insurance business despite a 56% surge in underlying after-tax profit to $39 million reported in its latest financial results. The life insurance arm's strong ...

MetLife awards $11bn custody mandate

KARREN VERGARA  |  TUESDAY, 23 JAN 2018
MetLife Australia is included among a $10.9 billion custody mandate awarded by its global parent across three key Asia Pacific markets. The US-based life insurer awarded the US$8.7 billion ($10.9 billion) custody mandate to HSBC Securities Services. ...

Industry fund cuts life premiums, renews insurer

KARREN VERGARA  |  FRIDAY, 19 JAN 2018
An $11 billion industry superannuation is reducing its life and total and permanent disability (TPD) insurance premiums for younger members by as much as 50%. MTAA Super recently renewed its long-standing partnership with MetLife to June 2020. The pair ...

Advisers underrated at claim time

DARREN SNYDER  |  WEDNESDAY, 11 OCT 2017
... claims. Much of this overlooks the role that advisers can play, and in many cases do play, in ensuring that the claims process meets the insurance promise," Sayer said. "Making a claim often results in considerable anxiety for an insured in the event ...

Risk advice firm partners to launch claims service

ALEX BURKE  |  MONDAY, 9 OCT 2017
... claims advice. Clients are given a personal claims advocate who provides ongoing support and advice throughout the claims process. ACA founding director Rob Vitnell said: "There's never been a more important time to innovate and embrace this changing ...

MetLife tracker enhances claims experience

KARREN VERGARA  |  MONDAY, 25 SEP 2017
... when we tested the digital claims tracker was the value they place on being able to keep up to speed with their claims process, even on days when they don't feel like picking up a phone and speaking with someone," Simmons said. MetLife research uncovered ...

AIA pilots door-to-door claims program

DARREN SNYDER  |  TUESDAY, 22 AUG 2017
... Claims on Wheels program will provide clients with their own personal claims consultant who will assist through the claims process. The consultant will also offer resources to form a support network for the client and their family. Based in Victoria ...

AFA launches conference program

JAMIE WILLIAMSON  |  WEDNESDAY, 16 AUG 2017
... trust through higher professional standards, integrating fees into risk advice, the role of the adviser in the claims process and where the threshold lies between general and personal advice. Delegates seeking inspiration around growing their advice ...

MLC Life adapts to meet shifting expectations

JAMIE WILLIAMSON  |  THURSDAY, 22 JUN 2017
The increasing importance of big data in the world of life insurance has seen MLC Life launch its new consumer-facing website, revealing the cornerstone of an ongoing digital transformation strategy. Aiming to align its digital offering with the evolving ...

Kinetic Super improves insurance offering

EMMA RAPAPORT  |  WEDNESDAY, 31 MAY 2017
... in income protection premiums Ability to claim on terminal illness cover extended from 12 to 24 months Improved claims process for an improved member experience "Providing positive retirement outcomes for our members and supporting the recruitment industry ...